CLUB Customer Service Outfitter

Cabela's • Gurnee, IL • 1d ago

POSITION SUMMARY:

The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB Outfitter will be the product expert while executing account servicing and other CLUB processes to include acquiring and activating new members, CLUB sales, customer experience, peer coaching and influencing, and regulatory compliance.

ESSENTIAL FUNCTIONS:

Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.

Proactively greets customers and presents them with the opportunity to become a Bass Pro Shops & Cabela's CLUB Member or provides current member with a unique and exclusive experience.

Executes all Bass Pro Shops & Cabela's CLUB operational and compliance programs.

Demonstrates products to customers.

Remains knowledgeable of advertised sales.

Helps meet metric goals and objectives for self and store.

Keeps CLUB inventory accurate and keeping the CLUB Booth clean and organized.

Provides full CLUB Member experience including service processes such as processing payments, answering account questions, and processing applications.

Provides daily feedback and reports in a timely and accurate manner.

Provides peer coaching, recognition, and support as a CLUB advocate and representative.

Provides service to all areas of the store based on business need.

ALL OTHER DUTIES AS ASSIGNED

EXPERIENCE/QUALIFICATIONS:

Minimum Degree Required: High school diploma or equivalent experience

Experience: 0 to 2 Years of Experience

KNOWLEDGE, SKILLS, AND ABILITY:

Excellent organization skills and attention to details.

Experience in a customer service environment.

Excellent verbal and written communication skills.

Adaptability to new processes and procedures.

Excellent self-motivation and initiative while unsupervised.

TRAVEL REQUIREMENTS:

N/A

PHYSICAL REQUIREMENTS:

Stand and/or walk during shift to assist customers on the sales floor, etc.

Hear well enough to constantly communicate with others to exchange information

Constantly repeat motions that may include the wrists, hands and/or fingers

Constantly assess the accuracy, neatness and thoroughness of work assigned

Light work that includes lifting and moving objects up to 20 pounds constantly

Occasionally ascend or descend ladders, stairs, step stools, etc

Occasionally work in noisy environments

INDEPENDENT JUDGEMENT :

Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Starting Pay Rate: $15.00 - $17.75

Part Time Benefits Summary:

Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.

If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.

Bass Pro Shops

Similar Jobs

Customer Service Manager

Xylem • Morton Grove, IL • 5h ago

Management & Administrative

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operati...

5h ago

Go to Apply

Customer Service Associate

Walgreens • Lake Forest, IL • 5h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

5h ago

Go to Apply

Customer Service Associate

Walgreens • Antioch, IL • 5h ago

Management & Administrative

5h ago

Go to Apply

Customer Service Associate

Walgreens • Lake Forest, IL • 5h ago

Management & Administrative

5h ago

Go to Apply

Customer Service Representative

Novolex • Lake Forest, IL • 5h ago

Management & Administrative

Company Overview Why Choose Us? Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries including foodservice, restaurant delivery and carryout, food processing, gro...

5h ago

Go to Apply

Customer Service Representative

Novolex • Lake Forest, IL • 5h ago

Management & Administrative

5h ago

Go to Apply

Senior Manager, Data Integration

Sysco • Arlington Heights, IL • 5h ago

Management & Administrative

The Senior Manager of Data Integration will be responsible for overseeing the seamless integration of data across various platforms and systems and across all Sysco companies such as Sysco Labs, Sysco Specialty, Sysco US...

5h ago

Go to Apply

National Account Manager-National Hauler

REHRIG PACIFIC CO • Pleasant Prairie, WI • 9h ago

Management & Administrative

JOB REQUIREMENTS: Number of Openings: 1 Job Title: National Account Manager-National Haulers (Environmental) Occupational Category: Please choose the most appropriate choice based on the Job Title and Description. Duties...

9h ago

Go to Apply

Account Manager - Print Industry

The Imagine Group • Grayslake, IL • 14h ago

Management & Administrative

Account Manager - Print Industry Grayslake, IL ( http://maps.google.com/maps?q=333+Barron+Blvd+Grayslake+IL+USA+60030 ) Job Type Full-time Description At Imagine we go beyond print to help our clients deliver game-changi...

14h ago

Go to Apply

(USA) Vision Center Manager NL 1

Walmart • Rolling Meadows, IL • 1d ago

Management & Administrative

Position Summary... What you'll do... Drives sales in the Vision Center by ensuring effective merchandise presentation including accurate and competitive pricing proper signing and instock and inventory levels budgeting...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)