Sales Support Manager

Robert Half • Towson, MD • 1d ago

Description

A college in Baltimore County is seeking a strong customer service professional to assist with managing the campus store. This person will be assisting with handling phone calls, customer inquiries, directing customers, data entry, reviewing inventory, and general administrative functions. Someone with retail or retail management experience is ideal. This person will also be working directly with the marketing team, student admissions ambassadors, Office of Student Engagement and other externally facing offices to promote the college's branded merchandise that is appealing to prospective and current students, as well as alums and family members.

Requirements - Experience in post-sales support, sales support, or a related customer-facing operations role.

Strong working knowledge of order entry processes with close attention to accuracy and detail.

Background in retail or a similar fast-paced service environment.

Demonstrated ability to deliver high-quality customer service and handle inquiries effectively.

Strong organizational and communication skills with the ability to manage multiple priorities.

Proficiency with standard business systems and tools used for order tracking and support coordination. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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