911 Dispatcher - EMT/Paramedic

Hackensack Meridian Health • Edison, NJ • 2h ago

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

Performs dispatch functions on behalf of the EMS department(s). Coordinates requests for EMS services. Responsible for efficiently and accurately managing incoming and outgoing telephone and radio communications. Acts as a liaison between EMS and those requesting EMS services, such as police departments, fire departments, other EMS agencies, civilians, case managers, social workers, and other facility representatives. Validates requestor information and associated documentation (e.g., PCS forms) and follows up timely on discrepancies. Processes 9-1-1 requests for service, including providing emergency medical call screening and pre-arrival instructions as indicated. Provides dispatch to EMS department units, and interacts with EMS crews. Communicates effectively with requestors, including updates regarding scheduling, delays, and other relevant information. Escalates concerns and conflicts to the chain of command promptly. Performs all other duties assigned by leadership.

Education, Knowledge, Skills and Abilities Required:

High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.

Minimum of 3 years of experience in dispatching law enforcement, fire department, or EMS services.

Working knowledge of the radio system and its components.

Working understanding of radio broadcast procedures.

Familiarity with FCC Rules and Regulations.

Familiarity with computer-aided dispatch, dispatch software, UHF/VHF, and other radio frequencies.

Excellent written and verbal communication skills.

Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms.

Education, Knowledge, Skills and Abilities Preferred:

Experience working with case managers and insurance providers.

Knowledge of county geo-political boundaries, major highways, and landmarks.

Familiarity with computer-aided dispatch, dispatch software, UHF/VHF, and other radio frequencies.

Licenses and Certifications Required:

Emergency Medical Technician Certification New Jersey or Paramedics Certification.

AHA Basic Health Care Life Support HCP Certification.

Certified in ICS 100 and ICS 200 Certification and Hazmat Awareness.

Basic Tele-communicator Certification within 3 months of entering position.

Emergency Medical Dispatcher Certification (NJ State Approved) within 3 months of entering position.

If you feel the above description speaks directly to your strengths and capabilities, then please apply today!

183849

Minimum rate of $29.58 Hourly

HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.

The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:

Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.

Experience: Years of relevant work experience.

Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.

Skills: Demonstrated proficiency in relevant skills and competencies.

Geographic Location: Cost of living and market rates for the specific location.

Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.

Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.

Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.

In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.

HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER

All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.

Similar Jobs

Physical Therapist (PT)

Genesis Healthcare • Mendham, NJ • 4h ago

Hospital & Medical

Overview FULL-TIME PHYSICAL THERAPIST UP TO $10,000 RETENTION BONUS! At Powerback, we're on a mission to improve lives. As the leader in physical, occupational, speech, and respiratory therapies, we help older adults sta...

4h ago

Go to Apply

Physical Therapist (PT)

Genesis Healthcare • Eatontown, NJ • 4h ago

Hospital & Medical

Overview FULL-TIME PHYSICAL THERAPIST UP TO $10,000 RETENTION BONUS At Powerback, we're on a mission to improve lives. As the leader in physical, occupational, speech, and respiratory therapies, we help older adults stay...

4h ago

Go to Apply

Physical Therapist (PT)

Genesis Healthcare • Cedar Grove, NJ • 4h ago

Hospital & Medical

4h ago

Go to Apply

Registered Nurse (RN)

Morris View Healthcare Center • Morristown, NJ • 23h ago

Hospital & Medical

Registered Nurse (RN) Starting at $46/hour Sign-On Bonus Available - Up to $5,000 for Full-Time Employees Morris View Healthcare Center in Morristown, NJ is hiring compassionate and dependable Registered Nurses (RNs) to...

23h ago

Go to Apply

Office of Employee Benefits - Benefits Plan Manager (Health & Welfare)

Federal Reserve Bank • Newark, NJ • 1d ago

Hospital & Medical

Company Federal Reserve Bank of Atlanta As an employee of the Atlanta Fed working for the Office of Employee Benefits (OEB) in the Newark, NJ office. You will help support our mission of promoting the stability and effic...

1d ago

Go to Apply

Pharmacist - Nights (Per Diem) - Atlantic Health Overlook Medical Center

Atlantic Health System • Summit, NJ • 1d ago

Hospital & Medical

The Pharmacist provides comprehensive pharmaceutical care to patients across inpatient and outpatient settings, ensuring safe, effective, and evidence-based medication therapy. This role includes reviewing and verifying...

1d ago

Go to Apply

Pharmacist - Days (Per Diem) - Atlantic Health Overlook Medical Center

Atlantic Health System • Summit, NJ • 1d ago

Hospital & Medical

1d ago

Go to Apply

Pharmacist- Evening (Per Diem) - Atlantic Health Overlook Medical Center

Atlantic Health System • Summit, NJ • 1d ago

Hospital & Medical

1d ago

Go to Apply

Pharmacist - Per-Diem - Atlantic Health Morristown Medical Center

Atlantic Health System • Morristown, NJ • 1d ago

Hospital & Medical

Job Function: 01. Profiling / Transcribing: Reviews patient profiles to assure appropriate therapy based on patient specific information that includes at least the following: age, gender, diagnosis, co-morbidities, relev...

1d ago

Go to Apply

Administrative Services Supervisor - Full Time, 8am - 4pm - AMG Prof Orthopedics - Sports Medicine - Morristown

Atlantic Health System • Morristown, NJ • 1d ago

Hospital & Medical

Responsible for supervising internal and external administrative support services for the organization. Assigns administrative support personnel to departments, coordinates the flow of work through administrator, tracks...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)