The Sales, Support, and Services (S3) Academy is a two-year global development program for Early in Career talent aspiring to become NetApp's next generation of leaders, sales professionals, and technical innovators. The program begins with an intensive 90-day training experience that introduces participants to the software, systems, and cloud technologies shaping today's IT landscape. During training, participants build a strong foundation in NetApp's business, the IT industry, and our portfolio of products and solutions. Through hands-on assessments, classroom discussions, interactive activities, and regular checkpoints, Academy participants gain meaningful learning experiences while also building connections with peers and company leaders through unique networking and team-building opportunities.
Job Summary
As an Academy - Briefing Program Manager, you'll help create and deliver impactful customer engagements that connect NetApp leaders, technical experts, and customers to solve business challenges and drive strategic outcomes. In this role, you'll partner with sales, product, marketing, and executive teams to plan and facilitate customized executive briefings. You'll gain exposure to senior leaders, enterprise customers, and cutting-edge technology while developing skills in customer engagement, business strategy, communication, and cross-functional collaboration.
This position is available in Research Triangle Park, NC.
What You'll Do
Partner with Sales, Product Management, Marketing, Customer Success, and Executive teams to plan customer briefings and strategic engagements
Build customized briefing agendas aligned to customer business priorities and account team objectives
Coordinate planning meetings with stakeholders and subject matter experts to ensure successful customer experiences
Facilitate customer engagements and help guide discussions toward meaningful business outcomes
Gather and synthesize customer insights to help tailor conversations and recommendations
Serve as a liaison between customers, account teams, executives, and technical experts throughout the briefing process
Support onsite and virtual briefing logistics, including technology, meeting coordination, and customer experience planning
Stay informed on NetApp solutions, industry trends, and emerging technologies
Contribute to projects that improve processes, tools, and the overall Executive Briefing Center experience
What You'll Gain
Exposure to executive-level customer engagements and strategic business discussions
Experience working cross-functionally with Sales, Product, Marketing, Customer Success, and Executive Leadership teams
Development of facilitation, communication, project management, and stakeholder management skills
Deep understanding of enterprise technology, AI, cloud, and data infrastructure solutions
Opportunities to influence customer experiences that help drive business growth and strategic partnerships
What We're Looking For
Recently completed a Bachelor's or Master's degree in Business, Marketing, Communications, Technology, Engineering, or a related field
Strong written, verbal, and presentation skills
Ability to communicate confidently with a variety of audiences, including senior leaders and executives
Strong organizational and project management skills
Curious, adaptable, and eager to learn in a fast-paced environment
Ability to manage multiple priorities while maintaining attention to detail
Collaborative mindset and ability to work effectively across diverse teams
Interest in enterprise technology, cloud, AI, data management, customer engagement, business strategy, and executive communications
Familiarity with tools such as Microsoft 365, Salesforce, or collaboration platforms is a plus.
Ability to understand both business objectives and technical concepts and translate them into meaningful conversations.
Compensation:
The target salary range for this position is 79,050 - 117,700 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings' (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, employee stock purchase plan, and/or restricted stocks (RSU's). These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process.
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We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
Why You'll Thrive at NetApp
At NetApp, you won't wait for the perfect moment-you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.
NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.
Our culture
We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed-they drive everything we do.
If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.
Submitting an Application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.
AI Disclosure
For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support-rather than replace-human decision-making.
