Customer Service Specialist

Sherwin-Williams • Ottawa, IL • 2h ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.

The individual selected for this role will be expected to work at Store #3274, located at:

2744 Columbus, Unit 500, Ottawa, IL 61350.

This is a full time position and the starting pay rate is $17.50/hr.

This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits. Additional benefits include a generous time away from work package, including personal leave, paid parental leave, medical leave, vacation, holidays. For more information about our benefits, visit http://www.myswbenefits.com/

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life ... with rewards, benefits and the flexibility to enhance your health and well-being

Career ... with opportunities to learn, develop new skills and grow your contribution

Connection ... with an inclusive team and commitment to our own and broader communities

It's all here for you... let's Create Your Possible

What is the Process to get Started?

Step 1 - Online Application

Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/

Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

Step 2 - Digital Interview

Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions

You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

Step 3 - In-Store Interview

Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on "Candidates" to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

Similar Jobs

Security Officer - Unarmed Patrol

Allied Universal • La Salle, IL • 2d ago

Management & Administrative

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you wil...

2d ago

Go to Apply

(USA) Area Manager - Transportation Office (Transportation)

Walmart • Spring Valley, IL • 1w ago

Management & Administrative

Position Summary... Are you passionate about driving efficient transportation operations for the World's Largest Retailer? We are seeking an Area Manager for our Transportation Office to lead and optimize our transportat...

1w ago

Go to Apply

Travel Center General Manager

Pilot Company • Morris, IL • 1w ago

Management & Administrative

Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logi...

1w ago

Go to Apply

HUMAN RESOURCES ASSISTANT (MILITARY) TITLE 32

Army National Guard Units • Marseilles, IL • 2w ago

Management & Administrative

Summary THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION. This National Guard position is for a HUMAN RESOURCES ASSISTANT (MILITARY) TITLE 32, Position Description Number D1189000 and is part of the IL MTA, Na...

2w ago

Go to Apply

Retail Sales Associate

Harbor Freight Tools • Peru, IL • 5h ago

Retail & Hospitality

181017BRPosting Title:Retail Sales AssociateJob Description: A Retail Sales Associate (part-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work...

5h ago

Go to Apply

Forklift Material Handler Warehouse

Ryder System • Morris, IL • 7h ago

Manufacturing & Warehouse

Position Description Ryder is hiring a Stand Up Forklift Operator in Morris, Illinois - offering weekly pay, excellent benefits, and a career you can feel good about. Warehouse Forklift Operator / Driver Positions Pay We...

7h ago

Go to Apply

Regional Truck Driver

Roehl Transport • Oglesby, IL • 1d ago

Trucking & Construction

Ask about our Dynamic Pay Plan! As a Van Midwest Regional Fleet driver, you'll haul largely no-touch freight to many of the same locations in the central part of the country. You will get home weekly - typically for 48 h...

1d ago

Go to Apply

ENVIRONMENTAL SVC ASSOCIATE

Morris Hospital • Morris, IL • 1d ago

DESCRIPTION OF POSITION Assists in providing and maintaining a safe, aseptic environment in surgery; orders supplies for surgery; assists in checking outdates on products and equipment. QUALIFICATIONS Professional/Educat...

1d ago

Go to Apply

PATIENT SERVICES REPRESENTATIVE

Morris Hospital • Morris, IL • 2d ago

Hospital & Medical

DESCRIPTION OF POSITION Under the general and direct supervision of the Healthcare Center Manager, the Patient Service Representative provides clerical support for the clinic independently and with minimum supervision. M...

2d ago

Go to Apply

Regional Truck Driver

Roehl Transport • Mendota, IL • 2d ago

Trucking & Construction

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)