Trainer - Mission Readiness Service

ICONMA, LLC • United States, United States • 1d ago

Our client, a Av Manufacturing company, is looking for a Trainer - Mission Readiness Service for their San Francisco, CA location. Responsibilities:

Provide dedicated training support to new and experienced operators through classroom facilitation, demonstration, coaching, and feedback on day-to-day operating procedures

Review daily performance feedback and address any training deficiencies escalated by on the job Mentors

Grade hands-on assessments, including on-the-ground and simulated sessions, and provide feedback to Training Supervisor and team stakeholders.

Conduct formal audits of operator performance for both new and experienced operators

Assist with training material updates as needed and review new training material

Work with Training Supervisors to identify areas of confusion or discrepancy in the training curriculum

Fulfill an 8-hour minimum Service or Service Associate requirement per month to keep knowledge and performance of SOPs proficient

Requirements:

At least 3 months as a fully trained individual on the Mission Readiness team

1-3 years of experience in the AV space

Knowledge of Mission Readiness procedures and responsibilities

Experience working in a high-level collaborative environment and promoting a teamwork mentality

Proven ability to problem solve and improve operational efficiency

Strong written and verbal communication skills to coordinate with team members and management and explain technical issues to support trainees

Excellent time management and prioritization skills

Proficiency with Google Workspace collaboration tools such as Google Slides, Sheets, Docs, and Forms

Experience in facilitation of classroom sessions and/or on-the-job training

Why Should You Apply?

Health Benefits

Referral Program

Excellent growth and advancement opportunities

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