Operations Associate

Perfume Worldwide • Medford, NY • 1d ago

Created 36 years ago, the PCA Group of Companies (PCA) is a privately-owned, global beauty holding company. Currently being led by the founders and the next generation of the family, the Group spans ~1500 employees in 5 geographic locations around the world, focused on omnichannel distribution and fulfillment for the beauty category. Multiple subsidiaries with a distinct leadership, business direction, and separate financial structure.

Role Summary:

We're looking for a sharp, resourceful Operations Associate who's ready to roll up their sleeves and make things happen. If you thrive on organization, communication, and making sure the details are handled-this role could be your perfect fit. You'll be at the heart of our daily operations, ensuring smooth communication between internal teams, supporting our sales and warehouse teams, and helping us refine and improve how we do business.

This is not just another desk job-it's a fast-paced, hands-on opportunity where your ideas will be heard, your contributions will matter, and your ability to juggle and prioritize will shine.

This is an in-house role, working Monday - Friday 9am-6pm (Ronkonkoma, NY)

What You'll Be Doing:

Keep operations running smoothly by supporting inventory, order management, and internal communications

Collaborate with sales and warehouse teams to ensure orders are processed, packed, and delivered on time

Own your accounts-monitor timelines, solve problems, and follow up to meet deadlines

Respond to client emails with professionalism and attention to detail

Document and improve internal procedures, contributing to our knowledge platform

Spot inefficiencies and suggest smarter ways of working

Stay organized, take initiative, and help drive daily success across the business

What You Bring to the Table:

Bilingual (English/Spanish) preferred

Strong communication skills-written, verbal, and across teams

Detail-obsessed with a sense of urgency and a get-it-done attitude

Confident with Microsoft Office and quick to learn new tech

Able to work independently, stay organized, and thrive under pressure

Reliable transportation to our Ronkonakoma office

EDI experience is a plus

Bachelor's or associate degree in business (or similar) preferred

What We Offer:

Phenomenal discounts on products in the beauty industry and beyond

Medical, Dental, and Vision benefits, plus supplemental plans after 60 days

401(k) plan with up to 4% match after 1 year of service

12 days of PTO & Paid Holidays, pro-rated based on your start date, based on your start date

Hourly pay commensurate with experience: $18.50 - $20.00

Equal Employment Opportunity Statement

The PCA Group of Companies is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, creed, religion or belief, national or ethnic origin, citizenship status, marital or domestic partnership status, sexual orientation, sex, gender identity or expression, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local law. We recognize and value the benefits of a diverse workforce.

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