Member Service Center Analyst

Maine Savings Federal Credit Union • Hampden, ME • 1w ago

This job was posted by https://joblink.maine.gov : For more information, please see: https://joblink.maine.gov/jobs/1359371

Description

Join our team as a Member Service Center Analyst!

Maine Savings Federal Credit Union is seeking a candidate for a full-time position in our Member Service Center. This position provides first call resolution to meet credit union member needs involving transactions, account inquiries, credit and debit card assistance and all aspects of digital banking.

What You\'ll Do:

The successful candidate will meet member needs by completing

requested transactions and/or providing information requested.

The candidate we select will develop a thorough knowledge of

products, services and systems, and is able to support all member needs utilizing multiple delivery channels.

We are seeking someone with excellent member service skills and

experience in a call center is desired. Service excellence is the highest priority of the position.

Experience:

Financial Services Remote Customer Support: 1 year (Preferred)

Call center: 1 year (Preferred)

Maine Savings offers an excellent compensation package as well as the opportunity to thrive in a challenging, fun, and exciting environment. Maine Savings also offers health insurance, dental and vision insurance, 401k with company match, paid holidays, a generous Paid Time Off program, employee referral program, employee discounts, continuing education and student debt relief programs, longevity bonuses and more! Maine Savings is a growing modern financial institution offering members a full range of financial services.With over 42,000 members and over \$845,000,000 in assets, Maine Savings is among Maines largest credit unions. With 12 branches, nearly 180 employees, and state-of-the-art technology, Maine Savings is committed to providing its members in-person service and modern conveniences.Founded in 1961 by employees of the Bangor and Aroostook Railroad Company, Maine Savings continues to serve its membership as a federally insured not-for-profit credit union.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other characteristic protected by law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review theKnow Your Rightsnotice from the Department of Labor.

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