This job was posted by https://www.arjoblink.arkansas.gov : For more
information, please see: https://www.arjoblink.arkansas.gov/jobs/4789098
Our Purpose
Welcome to Farmers & Merchants Bank and The Bank of Fayetteville. Our
bank culture is driven by a Mission Statement to improve the well-being
and promote the success of our employees and customers by treating all
with dignity, respect, and compassion. We envision being the best
company our employees ever work for and the best bank our customers ever
do business with as we continue serving our unique communities across
the State of Arkansas.
Role Snapshot
The Business Solutions Support Specialist provides onboarding,
implementation, and ongoing support for commercial and Business
Solutions clients, helping ensure services are set up correctly and
customers receive responsive, accurate assistance.\
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Key responsibilities include coordinating new client setups, guiding
users through features and processes, troubleshooting day-to-day service
issues, documenting requests, and partnering with internal teams to
deliver best-in-class customer service.\
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Required qualifications/skills:\
High school diploma or GED required\
Specialized schooling and/or on-the-job training in a specific skill
area (e.g., data processing, clerical/administrative)\
2 years of related experience, or an equivalent combination of
education and experience\
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If you take pride in detail, follow-through, and helping customers
succeed with financial services, we encourage you to apply.
A Typical Workday
Youll work onsite MondayFriday, 8:00 a.m.5:00 p.m., balancing planned
onboarding milestones with incoming client questions. Your day often
includes reviewing setup details for accuracy, walking a customer
through next steps by phone or email, and tracking open items so nothing
is missed. Between check-ins, youll update notes and status records,
coordinate timing with internal partners, and close out completed items
with clear confirmation back to the customer. The pace is steady and
service-focused, with an emphasis on professionalism, organization, and
timely follow-up.
Your Total Rewards
This full-time, onsite role includes a competitive salary and a benefits
package designed to support your health, protection, and time away from
work:\
Medical, Dental, and Vision coverage\
401(k)\
Life Insurance\
Health Savings Account (HSA) and Flexible Spending Account (FSA)\
Paid Time Off (PTO)
Location:
This job may be located in the following locations:**Fayetteville, AR or
Mountain Home Main, AR
This job is required to be onsite.**
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For more information, or to apply now, you must go to the website below.
Please DO NOT email your resume to us as we only accept applications
through our website.\
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