Orientation Specialist

Superior Ambulance Service • Highland, IN • 2h ago

Overview

The Orientation Specialist is responsible for coordinating, delivering, and continuously improving the onboarding and orientation experience for newly hired administrative team members, EMTs, Paramedics and other licensed or support staff. This role ensures all employees are equipped with the knowledge, tools, policies, procedures and culture to successfully integrate into the organization and deliver high-quality patient care and operational support.

This role serves as a critical bridge between recruitment, training, operations, and human resources, ensuring smooth, compliant and engaging onboarding.

All employees are expected to uphold the company's high values and impeccable reputation within the medical community. One must demonstrate the company's philosophy and values which are TLCS= Timeliness, Look Good, Customer Service, & Safety.

Responsibilities

Coordinate and facilitate new hire orientation for clinical and administrative staff

Conduct engaging, structured orientation sessions covering:

Company mission, values, culture and expectations

Policies, procedures and compliance requirements

EMS operational standards and protocols

Safety, HIPAA, and other regulatory requirements

Assess knowledge, skills and abilities of new employees

Provide a positive environment for our new hires

Determine need for remediation or termination of employment based on knowledge, skills and abilities to perform essential job functions

Educators are required to go up in service to keep skills sharp

This position serves as a hands-on educator, providing instruction and demonstrated competency in safe lifting and moving techniques, patient handling, and CEVO

Educators are required to instruct our monthly annual refresher

Educators may be required to work outside the normal assigned schedule

Assist in other areas of the Education Department as needed

Other duties as assigned

Qualifications

Required:

High School Diploma or equivalency

EMT / Paramedic License in the state in which they are teaching

Computer literate (Word, Excel, Power Point, Publisher etc.)

Preferred:

AHA Instructor credentials (BLS)

IND!

Check out our career site benefits page to learn about our comprehensive benefits options that include medical, vision, dental, 401k, disability, FSA, HSA, vacation and paid time off here: Benefits. (https://www.superiorambulance.com/benefits/)

Superior Ambulance Service is committed to attracting and retaining the best talent. We are an Affirmative Action/Equal Opportunity Employer. Qualified applicants of all backgrounds are encouraged to apply. M/F/D/V

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