Advisor, ACE Program - Academic Support Center

University at Albany • Albany, NY • 1h ago

Location: Albany, NY Category: Promotional Job Type: Full-time Posted On: Mon Jul 13 2026 Job Description:

The ACE Advisor resides in the Academic Support Center (ASC), which serves as an undergraduate advisement resource center for all undergraduate students as well as for faculty and staff who work with students in an advising relationship. ASC provides individual academic advisement, coordinates pre-professional advisement, offers individualized support services, and connects students to University-wide resources.

The ACE Advisor will provide individualized academic and personal support to a cohort of students enrolled in the ACE (Advancing Completion through Engagement) program at the University at Albany. The Advisor plays an essential role in guiding students through their academic journey, helping them navigate challenges, and connecting them with resources to ensure timely graduation.

Primary Responsibilities:

Provide comprehensive academic advising, including personalized guidance on course selection, degree planning, and academic progression to ensure students meet educational and career goals.

Deliver student support and retention services by identifying academic, personal, and financial barriers; connect students with appropriate campus and community resources; and implement targeted interventions to promote persistence and success.

Monitor and evaluate student performance by maintaining accurate records, tracking progress, and using data to inform proactive outreach and support strategies.

Develop, coordinate, and facilitate workshops and programming on topics such as study skills, time management, financial literacy, and career exploration to enhance student readiness and engagement.

Collaborate with faculty, staff, and program stakeholders; assist with student recruitment and orientation; stay current on best practices through professional development; attend staff meetings, and perform other related duties as assigned.

Other reasonable duties as assigned.

Functional and Supervisory Relationships:

Reports to: Director, Advancing Completion Through Engagement (ACE)

Job Requirements:

Strong interpersonal, organizational, and communication skills.

Ability to work independently and collaboratively as part of a team in a fast-paced environment.

Knowledge of academic support and retention strategies.

Demonstrated commitment to supporting a diverse and inclusive student population.

Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community.

Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging relative to their role.

Job Requirements:

Minimum Qualifications:

Bachelor's degree in counseling, education, social work, psychology, or a related field from a college or University accredited by the US Department of Education or internationally recognized accrediting organization.

Minimum of 2 years of relevant experience in academic advising, college counseling, or student services in a higher education setting.

Experience using advising and student information systems (e.g., PeopleSoft, EAB Navigate, Starfish).

Preferred Qualifications:

Masters degree in higher education, counseling, or related field from a college or University accredited by the US Department of Education or internationally recognized accrediting organization.

Experience advising or mentoring first-generation, low-income, and/or underrepresented college students.

Experience with instructional technologies and online communication (e.g., Brightspace, Slate).

Working Environment:

Typical office environment

Some evening and weekend work required

Additional Information:

This is a promotional opportunity for current UAlbany employees.

Eligibility for Consideration:

You must be employed at the University at Albany campus.

You must be in a State-funded UUP professional position (MC employees are not eligible).

You must have a permanent, term, or probationary appointment. Only temporary employees employed by UAlbany for three or more consecutive years can be considered eligible.

For details concerning the University's Promotion Policy for Professional Employees, please see HR Memorandum 88-4 (https://www.albany.edu/hr/promotion.php) .

Professional Rank and Salary Grade: Academic Advisor, SL3, $57,151-59,000.

Special Note: Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that UAlbany is not an E-Verify employer.

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format [PDF] by clicking this link http://police.albany.edu/ASR.shtml (https://www.albany.edu/police/statistics-and-records)

Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed, or as a condition of continuing to be considered for an offer of employment, until such time as the applicant is extended a conditional offer of employment with compensation, and for the purpose of verifying information, may such requests be made. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.

THE UNIVERSITY AT ALBANY IS AN EO/AA/IRCA/ADA EMPLOYER

Please apply online via http://albany.interviewexchange.com/candapply.jsp?JOBID=202542

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