State Industries Production/Sales Coordinator
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State Industries Production/Sales Coordinator
Salary
$59,009.60 - $89,835.20 Annually
Location
Des Moines - 50316 - Polk County, IA
Job Type
Full-time
Job Number
27-00043
Agency
250 Corrections - Prison Industries
Opening Date
07/13/2026
Closing Date
7/23/2026 11:59 PM Central
LinkedIn Tag
LI-POST
Point of Contact
ann.baughman@iowa.gov or bob.fairfax@iowa.gov
Description
Benefits
Questions
Job Description
Iowa Prison Industries (IPI) is seeking a dynamic, self-motivated person to join our team as a Sales Coordinator/Representative in our Des Moines Sales & Customer Service office. This position's primary role is the sales representation of IPI products and services to eligible customers in assigned markets throughout the State of Iowa. The position is classified as a State Industries Production / Sales Coordinator. The primary assigned markets will be County Government, K-12 Education, Non-Profit Organizations, Health Care Facilities, and select Regents Institutions throughout the State of Iowa.
Iowa Prison Industries, a division of the Department of Corrections, trains incarcerated individuals in our work programs skills needed to be successful citizens upon release. IPI markets the products and services produced in our facilities to governmental agencies, colleges and universities, public and private school districts, health care facilities, and non-profit groups. As a self-funded agency, IPI relies on the sales of our products and services to provide our valuable work training programs.
Duties & Responsibilities:
Manages assigned key accounts in assigned market/territory through comprehensive needs assessment, account planning, and customer engagement to drive sales and products and services. Responsibilities / main duties include, but are not limited to:
Develops and maintains sustainable, long-lasting working relationships with key customers by performing follow-up meetings, regular business reviews and ensuring consistent communication
Manages key projects from initial customer contact through order placement ensuring customer satisfaction throughout the project process
Analyzes customer data to identify opportunities for growth via upselling and cross-selling
Ensures customer satisfaction by bridging the gaps between customer requirements and innovative solutions
Works with internal teams (sales manager, plant managers, customer service team, shops) to resolve customer issues or challenges
Responsible for the sales representation of all divisions of IPI products and Services to assigned market/territory. Responsibilities / main duties include, but are not limited to:
Prospects and cold-calls potential new customers in assigned market
Conducts product demos and gives presentations either on-location or in the IPI showroom
Coordinates with Customer Service all activities needed to provide orders to assigned plants
Provides marketing data to internal teams consisting of shop incarcerated individuals, shop staff, marketing, and customer service directed to specific market segments for products and offerings
Achieves sales budget and growth goals within specific market segments
Generates new customers in specific market segments
Provides project management expertise on selected larger Market projects
Provides training and consultation to customers, prospects, and incarcerated individuals on IPI new products and services
Works with Marketing Team to help develop needed products and marketing plans for assigned market segments
Works market appropriate trade shows, customer meetings, etc. as needed
Preferred Applicants Will Possess:
Excellent verbal and written communication skills
Ability to prepare written and oral reports
Sales experience to educational, governmental, and / or non-profit markets highly preferred
Selected candidate must pass background check
Must meet all minimum qualification requirements of State Industries Production / Sales Coordinator job classification
Other:
Standard hours are Monday through Friday
Travel and overnight stays across Iowa as needed to meet requirements
Assigned markets are subject to change at any time
Position will work out of IPI's Des Moines Sales Office & Showroom at 1445 E Grand Avenue (just 2 blocks east of the Capitol)
Position will be assigned a State Vehicle for use during business hours
E-Verify and Right to Work
The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federalRight to Worklaws, which protect employees' rights to work without being required to join a labor organization. For more information, please visitwww.e-verify.gov.
Minimum Qualification Requirements
Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:
Three years of full-time work experience in the direction of employees in one of the following areas related to the manufacture and delivery of Iowa State Industries products or services:
Wood Furniture Fabrication cutting, planing, shaping, routing, gluing, staining, and assembling wood furniture.
Upholstery Fabrication: cutting patterns, sewing, stitching, tacking, gluing, and assembling fabric and foam upholstery items.
Braille Production: translation of printed documents into Literary and/or Nemeth Code Braille using the Perkins Braille writer and/or computer translation programs, thermoforming, binding, producing raised line drawings.
Graphics Arts Production: layout, proofing, darkroom operation, screen-printing, press operation (offset, duplicator, desktop publishing), binding, and cost estimating.
Chemical Formulation: mixing, blending, bottling, packaging, and labeling personal care, floor care, kitchen, laundry, and bathroom chemical products.
Sign Fabrication: blanking, shaping, and forming metal, wood, and plastic into sign substrate. Application of reflective or non-reflective sheeting to substrate to produce traffic control signs.
Warehouse Operations: receiving, accounting for, storing, and disbursing raw materials, component parts, and finished products. Loading, unloading, routing, and dispatching delivery vehicles.
Service Center Operation: receiving, processing, recording, and fulfilling incoming telephonic calls. Initiating, recording, and servicing outgoing calls. Responding to and servicing mailed and electronically transferred requests for information; using computers to provide services.
Industrial Safety: implementing and administering programs to ensure compliance with the standards of regulatory agencies (OSHA, EPA, etc.) in manufacturing plants. Providing safety training to personnel in industrial plants.
Manufacturing Support Services and Production Control: coordinating the disbursement of raw materials and component parts to production shops; scheduling the output of production shops to ensure efficient final assembly; scheduling and routing delivery of finished goods; coordinating on-site installation of large projects between production, delivery, contracted vendors, and customers; inventory control; quality control; micro-graphics, or computer based production control and support.
Three years of full-time work experience in the supervision and training of correctional residents or employees in the manufacture and delivery of products or services.
A total of three years of education and/or full-time experience in sales or marketing, where thirty semester hours of accredited college or university coursework in sales or marketing equals one year of full-time experience.
Current, continuous experience in the state executive branch that includes one year of full-time work as a State Industries Production Technician.
For additional information, please click on thislink to view the job description. (https://das.iowa.gov/state-industries-productionsales-coordinator-08646986469)
Additional Qualification Requirements
Within a period of time after hire, as determined by the appointing authority, persons in this class may be required to obtain a Commercial Driver's License (CDL) and endorsements.
Travel, including overnight travel, may be required for positions in this class. Employees must arrange transportation to and from assigned work areas.
Why Choose the State of Iowa?
At the heart of our commitment to excellence is a dedication to our most valuable asset - our employees. Discover the outstanding benefits that set us apart as an employer of choice.
Our Robust Benefits Package Includes:
Competitive Compensation:
Enjoy a competitive salary that reflects directly on your skills and expertise.
Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator (https://das.iowa.gov/media/3773/download?inline) .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.
Health and Wellness:
Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.
Retirement Planning:
We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS (https://ipers.org/members) .
Paid Time Off:
Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.
Professional Development:
Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.
Employee Assistance Program (EAP):
We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.
Diversity and Inclusion:
Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.
Join Us - Elevate Your Career:
Ready to elevate your career with the State of Iowa?Click here (https://iowa.attract.neogov.com/recruitment/p/benefits) to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!
01
Do you understand that the information provided on your application and resume must be truthful, honest, and accurate to the best of your knowledge?
Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.
Yes - I understand and agree
No
02
PLEASE READ CAREFULLY
Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?
No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
03
Do you have one year of full-time experience in the direction of employees in one of the following areas related to the manufacture /delivery of Iowa State Industries products or services: a. Wood Furniture Fabrication b. Upholstery Fabrication c. Braille Production d. Graphics Arts Production e. Chemical Formulation f. Sign Fabrication g. Warehouse Operations h. Service Center Operation i. Industrial Safety j. Manufacturing Support Services and Production Control ( See job class description for further details)
No. I do not have one year of full time experience in the direction of employees in one of the following areas related to the manufacture /delivery of Iowa State Industries products or services: a. Wood Furniture Fabrication b. Upholstery Fabrication c. Braille Production d. Graphics Arts Production e. Chemical Formulation f. Sign Fabrication g. Warehouse Operations h. Service Center Operation i. Industrial Safety j. Manufacturing Support Services and Production Control ( See job class description for further details)
Yes. I have one year of full time experience in the direction of employees in one of the following areas related to the manufacture /delivery of Iowa State Industries products or services: a. Wood Furniture Fabrication b. Upholstery Fabrication c. Braille Production d. Graphics Arts Production e. Chemical Formulation f. Sign Fabrication g. Warehouse Operations h. Service Center Operation i. Industrial Safety j. Manufacturing Support Services and Production Control
04
Do you have one year of full-time work experience in the supervision/training of correctional residents or employees in the manufacture/delivery of products or services
No. I do not have one year of full-time work experience in the supervision/training of correctional residents or employees in the manufacture/delivery of products or services
Yes. I have one year of full-time work experience in the supervision/training of correctional residents or employees in the manufacture/delivery of products or services
05
Are you a state employee with current, continuous experience in the state executive branch that includes one year of full-time work in the Iowa Department of Corrections in a position requiring direct offender supervision?
No. I am not a state employee with current, continuous experience in the state executive branch that includes one year of full-time work in the Iowa Department of Corrections in a position requiring direct offender supervision
Yes. I am a state employee with Current, continuous experience in the state executive branch that includes one year of full-time work in the Iowa Department of Corrections in a position requiring direct offender supervision
Required Question
Employer
State of Iowa
Agency
250 Corrections - Prison Industries
Address
510 E 12th St
Des Moines, Iowa, 50316
Website
http://www.iaprisonind.com/
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