Overview
To assist in organizing, planning and delivering business outcomes of the product and portfolio/optimization Services team through product lifecycle management. Directly supervise, support, guide and lead a product management/business optimization team that drives business demand intake, backlogs, and the creation and maintenance of portfolio, product, and solution roadmaps. Drive execution for the full lifecycle project implementation through agile delivery methods across the project portfolio. Partner with business, and technology teams on planning, and execution of activities across product domains with risk/control and process redesign mindsets. Considered a key contributor on complex technology and process redesign initiatives.
Responsibilities
Assist in development, and retention for a high performing team of business transformation analysts, ensuring roles and career trajectories are well-defined and evolve as the organization transitions
Support technology strategy, establish priorities, and set goals for medium-to-large technology and process redesign projects that align with department/organizational objectives
Support planning and execution of the process and activities required for an Agile Release Train model
Empower team members by giving clear areas of ownership that align with product and portfolio objectives and business outcomes
Deliver aspects of the innovation process from ideation to implementation across product, technology, and business process domains
Analyze business needs and risks to develop and implement solutions that leverage modern, cloud systems and functionality.
Manage partnerships and collaboration with stakeholders to identify critical challenges, devise solutions, and facilitate the attainment of business objectives
Collaborate with business and technology stakeholders and partners to communicate vision, direction, and strategic objectives
Support development of system and business process analyses, feasibility studies, pilots, and implementation of applications and systems
Plan, manage, and provide overall leadership on highly visible projects and initiatives
Effectively communicate with staff, senior management, internal technology teams, and vendors/system providers regarding system implementations, enhancements, process redesign, and technology programs
Ensure new designs, changes, or enhancements to systems meet user requirement needs and ensure adherence to industry, regulatory, department, and enterprise standards
Manage business relationships, demand/resource planning, and prioritization of resources and initiatives
Support the design, analysis, development, testing, implementation, and maintenance of new or enhanced technology infrastructure and software that affect member services and operational functions
Evaluate the effectiveness of regulatory and industry practices, products, technologies, and vendor offerings
Provide technical knowledge in current and emerging technologies, trends, and practices
Propose new projects, configuration, systems architecture, systems integration, enhancements, outages, changes, and process improvements
Perform supervisory/managerial responsibilities
Perform other duties as assigned
Qualifications
Bachelor's degree in Finance, Accounting, Computer Science, Information Technology, or related field
Significant experience in managing product vision, backlog, and road mapping to build and launch technology and process redesign
Significant experience in Agile principles and methodologies
Significant experience working on multiple priorities and driving solutions in a fast-paced working environment
Experience in researching, compiling, and documenting data, business processes, and workflow
Experience in applications and system/user performance testing
Significant experience managing cross-functional, multi-dimensional teams and projects of high complexity
Advanced skill effectively communicate technical and non-technical issues and information clearly and concisely to all levels of management and team members
Significant skill identifying and analyzing business requirements and recommending solutions
Significant skill developing and implementing programs in a leadership role
Significant organizational, research, analytical, problem-solving, planning and time management skills
Effective skill exercising initiative and using good judgment to make sound decisions
Effective verbal and written communication skills
Significant skill interacting with staff, management, and vendors, with diplomacy and thoughtfulness
Desired qualifications
Knowledge of Navy Federal functions, culture, operations, systems, and organizational objectives
POPM, PMP, or related certifications
Additional Information
Hours:
Monday - Friday, 8:00AM - 4:30PM
Location:
820 Follin Lane, Vienna, VA 22180
5510 Heritage Oaks Drive, Pensacola, FL 32526
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page (https://fa-etbx-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/nfcu/pages/employee-benefits) of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act. REQNUMBER: 31203
