Security Officer Customer Service Patrol

Allied Universal • Maumelle, AR • 1d ago

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Customer Service Patrol in Maumelle, AR , you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join Allied Universal as an Unarmed Patrol Officer at a manufacturing and industrial location, where you will conduct routine patrols, remain visible to help discourage security-related incidents, and provide outstanding customer service and communication. In this people-first role, you will support daily operations with integrity, teamwork, and a reliable, agile approach that helps create a welcoming environment for everyone on site.

Position Type: Full Time

Walk / stand long periods of time

Weekly Pay

Pay Rate: $18.04 / Hour

Job Schedule:

Day Time

Wed12:00 AM - 08:00 AM

Thur12:00 AM - 08:00 AM

Sat12:00 AM - 08:00 AM

Sun12:00 AM - 08:00 AM

What You'll Do:

Provide customer service to site personnel and visitors by carrying out security-related procedures, location-specific policies, and/or emergency response activities when appropriate.

Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, documenting observations and reporting concerns to site contacts and Allied Universal leadership.

Conduct regular and random patrols throughout production areas, shipping and receiving zones, parking areas, and the perimeter to help to deter unauthorized activity and identify unusual conditions.

Monitor access points and visitor activity, verify credentials when required, and communicate with employees, contractors, and drivers regarding site rules and directional guidance.

Support daily operations at the location by completing assigned reports, noting maintenance or hazard-related concerns, and relaying important updates during shift handoff.

Minimum Requirements:

Access control and badge experience is preferred.

Comfort using a computer or tablet is preferred.

Customer service experience is preferred.

Loss prevention experience is preferred.

Ability to lift more than 20 pounds is preferred.

Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.

Possess a high school diploma or equivalent.

As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.

Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.

As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.

Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

A valid driver's license will be required for driving positions only.

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.

Career Growth: Get paid training and access to career growth opportunities.

Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.

Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com .

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

Job ID: 2026-1631047

Location: United States-Arkansas-Maumelle

Job Category: Security Officer

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