Fraud Investigations Specialist

NICOLET NATIONAL BANK • Green Bay, WI • 1h ago

JOB REQUIREMENTS: At Nicolet National Bank, our culture is based on the
principles of community banking, putting the needs of our customers at
the forefront of our decision-making. Our Core Values drive everything
we do, and we are committed to serving our customers with excellence. We
believe that every job in our organization is critical to our success,
and we are dedicated to creating a work environment where our employees
feel valued, respected, and supported. With locations in Wisconsin,
Michigan, Minnesota, Iowa, Colorado, and Florida we are proud to service
our local communities and make a positive impact on the lives of our
customers. At Nicolet National Bank, we believe that our people are our
most valuable asset, and we are committed to investing in their growth
and development. The Fraud Investigations Specialist is responsible for
identifying fraud, preventing cross-departmental fraud, and mitigating
loss due to fraud for commercial and consumer customers. As a Fraud
Investigations Specialist, you will: Thorough knowledge of operations
deposit and electronic banking transactions and products. This includes
but is not limited to debit and credit cards, online banking and
ancillary products, demand deposit accounts, account contract, and other
account exceptions. Identify, research, and remedy fraud on retail and
business products working with the frontline and other operations
departments. This includes investigating all avenues of risk to the
customer depending on the fraud scenario. At times having to dig deeper
to identify the full scenario. Utilize software to identify potentially
fraudulent activity. This includes communication with the frontline to
educate and identify fraudulent activity. Maintain compliance by
following bank policies and procedures. Provide necessary reporting to
bank management. Identify and suggest process improvements for all daily
tasks and department functions. Uphold Nicolet\'s philosophy and
policies by maintaining appropriate controls to ensure full compliance
with applicable laws and regulations, thereby fulfilling legal
responsibilities and enhancing the quality of services provided by
Nicolet. Understand and communicate the value of diversity within the
workplace and to work successfully with others without regard to age,
gender, race, sexual orientation, ethnicity, culture, religion,
disability status, socioeconomic status or other non-job-related
classification, including a commitment to Nicolet\'s policies on equal
employment opportunities and... For full info follow application link.
An Equal Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to race, color, religion,
sex, sexual orientation, gender identity, national origin, or protected
veteran status and will not be discriminated against on the basis of
disability. If you have any questions or need assistance in the
application process, please contact HR at recruiting@nicoletbank.com
*** APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/AC8EB771E6344527

Go to Apply

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