ACADEMIC AND ADMINISTRATIVE UNIT ASSISTANT (Job ID 52402)
Location: US: NH: CONCORD
Occupation Category: 43-0000 Office and Administrative Support Occupations
Employment Type: FULL-TIME
Post Date: 07/07/2026 Close Date: 08/06/2026
Salary: 17.810-23.390USD
Description
State of New Hampshire Job Posting
Department of Safety
Division of Fire Standards and Training and EMS
Bureau of Certifications and Supports
98 Smokey Bear Blvd
Concord NH 03301
Academic and Administrative Unit Assistant
(Program Assistant I)
Position #19637
$17.81/hour - $23.39/hour
This position offers a Trainee Status starting at the following pay rate: $17.19 per hour.
Candidates hired at a Trainee Status must meet minimum qualifications within one (1) year of hire date
*See total compensation information at the bottom of announcement.
The State of New Hampshire, Department of Safety, Division of Fire Standards and Training and EMS, Bureau of Certifications and Supports, has a full-time vacancy for an Academic and Administrative Unit Assistant (Program Assistant I) SOC Title 43-6010 ADMIN ASSTS-3.This position has a 37.5-hour work week and is considered non-exempt.
Summary:
Performs diverse duties by processing course applications, student records, and certification documentation, ensuring accuracy and compliance with prerequisites and completion requirements. Maintains and updates databases, issues certificates, and coordinates audits of data entry. Provides administrative and customer service support including office operations, document management, and communication with local fire and EMS leaders and students.
YOUR EXPERIENCE COUNTS: Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.
MINIMUM QUALIFICATIONS:
Education/Experience: Equivalent combination of 3 years of education and experience after completion of high school.
License/Certification: Valid drivers license
Other Requirements: Selected candidate will undergo a fingerprint based criminal background check and motor vehicle record check in order to ensure suitability for exposure to confidential information.
Trainee Option: Candidates with an equivalent combination of 2+ years of relevant education and experience after completion of high school may be considered and hired in trainee status for this position.
PREFERRED QUALIFICATIONS: None
AFTER-HIRE REQUIREMENTS: None
CAREER ADVANCEMENT OPPORTUNITIES:
In-Band Advancement Available: No
Criteria: None
Broad Group Level Advancement Available: No
Criteria: None
DISCLAIMERS:
The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that job title.
The work of an employee in trainee status in this position shall be overseen by a fully qualified individual. An employee in trainee status shall meet the minimum qualifications within the period of time specified on the SJD, not to exceed one year of being hired into this position.
Responsibilities:
Processes all applications for courses, to include checking them for completeness and for prerequisites, if applicable.
Reviews, verifies, and processes course completion documentation and student records to determine eligibilityfor examinations, additional agency programs and certifications.
Retrieves and updates information and maintains a variety of documents on program participants in a computerized database orother tracking system to assure accurate processing of courses and certifications issued.
Inputs course, student and EMS provider data into computerized database. Issues documentary evidence of certification to students as well as their affiliated fire and emergency services departments.
Coordinates with other support staff to audit data entry of certificates or approvals for practical exams, licenses or course completion documents.
Performs clerical support such as answering the telephone, covering reception, mailings, typing, assisting with scanning projects, creating manuals, filing, etc. for the Division.
Maintains and updates the Divisions websites with information that is supplied, such as class advertisements and online registrations.
Compiles and creates accounts receivable documents that correspond with training programs so departments and students are billed accurately.
For further information please contact Nick Bibeau, Bureau Chief, at Nicholas.A.Bibeau@dos.nh.gov or 603-223-4267.
*TOTAL COMPENSATION INFORMATION
The State of NH total compensation package features an outstanding set of employee benefits, including:
HMO or POS Medical and Prescription Drug Benefits:
The actual value of State-paid health benefits and the amount of employee health benefit contributions may vary depending on the @type of plan selected and the bargaining unit with which a position is associated.
See this link for details on State-paid health benefits:
https://www.das.nh.gov/hr/benefits.aspx
Value of State's share of Employee's Retirement: 12.87% of pay
Other Benefits:
Dental Plan at minimal cost for employees and their families ($500-$1800 value)
Flexible Spending healthcare and childcare reimbursement accounts
State defined benefit retirement plan and Deferred Compensation 457(b) plan
Work/life balance flexible schedules, paid holidays and generous leave plan
$50,000 state-paid life insurance plus additional low-cost group life insurance
Incentive-based Wellness Program (ability to earn up to $500)
Total Compensation Statement Worksheet:
https://www.das.nh.gov/jobsearch/compensation-calculator.aspx
Want the specifics? Explore the Benefits of State Employment on our website:
https://www.das.nh.gov/hr/documents/BenefitBrochure.pdf
https://www.das.nh.gov/hr/index.aspx
EOE
TDD Access: Relay NH 1-800-735-2964
