AIS Operations Processing Specialist

ASSOCIATED BANK NA • Green Bay, WI • 1d ago

JOB REQUIREMENTS: At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you. Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires. Process paperwork for new brokerage, direct mutual funds, annuity and life business and maintenance requests according to established procedures and within established service standards. Ensure all paperwork is completed in its entirety and all required forms are included. Provide support to and serve as a resource for front-office colleagues specific to operational procedures, processes and guidelines. Maintain an effective working relationship with all partners and customers to ensure quick resolution to transaction errors and problems.Job Accountabilities Review new account documents and disclosures submitted for brokerage, direct mutual funds, annuity and life accounts according to established procedures and service standards. Ensure customers are identified according CIP/BSA/AML policies and procedures. Review to ensure accounts are coded and opened accurately. Communicate promptly and clearly, to the appropriate colleague(s), not in good order (NIGO) work items for timely resolution. Submit documents timely to vendors as necessary to avoid delays. Review all account maintenance and service requests for required documentation. Process all maintenance and service requests accurately and timely according to established procedures and service standards. Communicate promptly and clearly, to the appropriate colleague(s), not in good order (NIGO) work items for timely resolution. Provide exceptional and timely support and service to front-office colleagues specific to operational procedures and processes, general broker/dealer product offerings, broker/dealer systems, and broker/dealer policies and procedures by working directly with product and system vendors resolve/trouble issues. Respond promptly and accurately to email, telephone, service request inquiries from front-office colleagues. Maintain procedures and knowledge base to ensure accurate and consistent response is to front office colleagues. ... For full info follow application link. The employment policy of Associated Banc-Corp, and its subsidiaries and affiliates (\"Associated\") provides equal opportunity to all persons. We support a diverse and inclusive work environment where colleagues are respected, treated fairly, and given equal opportunities to perform to their fullest potential. We believe it is only with a diverse and inclusive workplace that the organization can truly perform at its best, carry out its vision, and make a difference for the communities we serve. *** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/72B312DF0CAB4280

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