Back to Jobs search

BMV Customer Service Representative

State of Indiana • Indianapolis, IN • 1h ago

Date Posted: Jul 10, 2026

Requisition ID: 480507

Location:

Indianapolis, IN, US, 46204

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Bureau of Motor Vehicles (BMV):

The Bureau of Motor Vehicles delivers exceptional, customer focused services built on choice, innovation, and genuine care. We strive to be a trusted partner to every Hoosier by investing in our people, fostering growth, and developing future leaders who drive excellence and a strong culture of service.

Role Overview:

Customer Service Representatives are the frontline contact for the Bureau of Motor Vehicles. You will provide timely and accurate customer service utilizing good communication skills, computer skills, and on-the-job training. You will assist Hoosiers with a broad scope of BMV needs.

This position will serve at the Central BMV office at the Indiana Government Center in Indianapolis, Indiana. Your schedule will be coordinated with the supervisor.

Salary:

The salary for this position traditionally starts at $29,588.00 but may be commensurate with education and work experience. Use our Compensation Calculator (https://in.accessgov.com/spd/Forms/Page/spd/compensation-calculator/0) to view the total compensation package.

A Day in the Life:

The essential functions of this role are:

Use your job knowledge to conduct customer transactions.

Answer customer questions and provide guidance.

Assist with the daily opening and closing of the branch.

Check transactions to ensure accuracy, timeliness, and proper accounting.

Work with leadership to resolve escalated customer concerns and system problems.

File applications as completed throughout the day.

The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time.

What You'll Need for Success:

Individuals in this role should minimally be able to articulate or demonstrate the following:

Top-notch communication skills.

A high level of critical thinking and the ability to troubleshoot.

Ability to process cash and card transactions.

Ability to travel up to 20 percent of the time to branch. locations, training, or branch-related community activities.

Ability to perform essential functions with or without reasonable accommodation.

A degree is not required. However, a High School Diploma or High School Equivalent (HSE) and customer service experience applying the outlined knowledge, skills, and abilities in a similar role may be considered.

Supervisory Responsibilities/Direct Reports:

This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefits package for full-time employees that includes:

Three (3) medical plan options (including RX coverage) as well as vision and dental plans

Wellness Rewards Program: Complete wellness activities to earn gift card rewards

Health savings account, which includes bi-weekly state contribution

Deferred compensation 457(b) account (similar to 401(k) plan) with employer match

Two (2) fully-funded pension plan options

A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:

150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers

Up to 15 hours of paid community service leave

Combined 180 hours of paid vacation, personal, and sick leave time off

12 paid holidays, 14 in election years

Education Reimbursement Program

Group life insurance

Referral Bonus program

Employee assistance program that allows for covered behavioral health visits

Qualified employer for the Public Service Loan Forgiveness Program

Free Parking for most positions

Free LinkedIn Learning access

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.

Current Employee? Click here (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte_company=indianaoff) to apply.

Similar Jobs

Administrative Assistant

CRYSTAL L DUNSON & ASSOCIATES, INC • Indianapolis, IN • 49min ago

Management & Administrative

Essential Functions: Answer calls and emails efficiently and courteously providing requested information. Forward calls to voicemail if caller requests Greet visitors, determine nature of visit and direct or escort visit...

49min ago

Go to Apply

Clerical Assistant

State of Indiana • Indianapolis, IN • 1h ago

Management & Administrative

Clerical Assistant Date Posted: Jul 10, 2026 Requisition ID: 480215 Location: Indianapolis, IN, US, 46204 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in th...

1h ago

Go to Apply

Administrative Coordinator

Robert Half • Carmel, IN • 1h ago

Management & Administrative

Description We are looking for an Administrative Coordinator to support a certification-focused program within the manufacturing industry in Carmel, Indiana. This contract position is ideal for someone who enjoys keeping...

1h ago

Go to Apply

Administrative Specialist

Robert Half • Indianapolis, IN • 1h ago

Management & Administrative

Description We are looking for an Administrative Specialist to support daily operations for a construction-focused team in Indianapolis, Indiana. This role combines office coordination, document preparation, scheduling,...

1h ago

Go to Apply

Contact Center Operations and Transformation Functional Manager

Deloitte • Indianapolis, IN • 5h ago

Management & Administrative

Contact Center Operations and Transformation Functional Manager Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics,...

5h ago

Go to Apply

Product Manager: Capital One Shopping (Remote-Eligible)

Capital One • Indianapolis, IN • 5h ago

Management & Administrative

Product Manager: Capital One Shopping (Remote-Eligible) Job Description We are looking for a Product Manager to join our growing team in Capital One Shopping. If you have a remarkable ability to use data to tell a story,...

5h ago

Go to Apply

Cloud Engineer - Manager - Consulting - Location OPEN

EY • Indianapolis, IN • 5h ago

Management & Administrative

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY...

5h ago

Go to Apply

SAP - Production Planning - PP - Discrete Manufacturing - Manager - Consulting - Location OPEN

EY • Indianapolis, IN • 11h ago

Management & Administrative

11h ago

Go to Apply

Utility Clerk

Meijer • Franklin, IN • 17h ago

Management & Administrative

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our fam...

17h ago

Go to Apply

New Car Manager

Penske Automotive • Indianapolis, IN • 20h ago

Management & Administrative

Penske Chevrolet, a Penske Automotive Group dealership, is looking for a Sales Manager to join our team and deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create...

20h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)