Accounts Receivable Specialist

Sheridan Memorial Hospital • Sheridan, WY • 21h ago

This position requires the employee to work onsite in Sheridan, Wyoming, USA. This position is not eligible for remote work or visa sponsorship.

ABOUT SHERIDAN MEMORIAL HOSPITAL At Sheridan Memorial Hospital, we proudly rank in the top 13.6% of U.S. hospitals, recognized by the Centers for Medicare and Medicaid Services. With over 850 dedicated employees and 100+ expert providers across 25 specialties, we are committed to exceptional, patient-centered care. Set in northern Wyoming's stunning Big Horn Mountain foothills, Sheridan offers outdoor adventure and community charm. Our hospital combines cutting-edge technology with a collaborative, innovative culture. Join a team that values your skills, fosters growth, and empowers you to impact lives meaningfully. Apply today and be part of Sheridan Memorial Hospital's mission of excellence! JOB SUMMARY The Accounts Receivable Specialist is responsible for providing excellent customer service while assisting in the collection of clients and patient outstanding balances, and posting of monies and adjustments from a wide array of pay sources accurately and timely manner.

ESSENTIAL DUTIES/RESPONSIBILITIES

Demonstrates the ability to assist patients with billing problems and questions.

Able to meet high telephone demands and return voicemails in timely fashion.

Responsible for complete and organized record keeping of cash boxes, credit card transactions and posting batches.

Reviews, validates and posts payments as received, insuring such payments are posted to each account appropriately.

Post electronic and non-electronic payments, processing daily business transactions including non-patient revenue.

Communicate professionally and effectively with internal and external contacts.

Greet all patients, staff and community members upon presentation.

Update patient registrations and verify eligibility.

Assist in distribution of incoming mail.

Make daily deposit to bank.

Reconciling and closing batches accurately and timely.

Ensure appropriate use of adjustment codes and activity codes to allow for appropriate workflow and trending.

Escalate unresolved issues appropriately and recommend solutions to minimize future problems.

Assist with training of new employees and promote teamwork within department.

Maintain a working knowledge of hospital billing processes and all related department policies.

Prepares patient itemized bill upon request, explain charges, payments, adjustments.

Maintain confidentiality of all patient demographics, medical and financial information at all times. Maintain confidentiality of all company and client information. Ensure proper handling and disposal of confidential documents and adheres to all HIPPAA rules and regulations.

Performs other duties as assigned or needed to meet the needs of the department / organization.

MINIMUM QUALIFICATIONS - Education / Experience / License and Certifications:

High school diploma or general equivalency diploma (GED), required.

Course work in business math or bookkeeping or one year of college, preferred

Additional Skills:

Strong organizational, problem solving and listening skills, and attention to detail

Must possess high level of customer service skills and participate as strong collaborative team player.

Demonstrates the ability to maintain high level of confidentiality.

Ability to read and communicate effectively in English

Ability to cope with stressful situations and maintain a calm and professional demeanor.

Ability to work in fast-paced, challenging and stressful work environment.

Must possess the ability to do multiple tasks simultaneously.

Ability to maintain high levels of accuracy and organization during high volume periods, with the ability to prioritize, meet changing deadlines, and troubleshoot problems.

Ability to work independently and meet deadlines with minimal supervision

Knowledge of hospital and departmental policies, procedures, and systems.

Specific demands not listed: Possible exposure to blood and or body fluids / infectious disease / hazardous waste requiring the use of Personal Protective Equipment. Exposure to odorous chemicals / specimens and Latex products. Pre-employment drug and alcohol screening is required. Sheridan Memorial Hospital is an equal opportunity/Affirmative Action employer and gives consideration for employment to qualified applicants without regard to race, color, religion, age, sex, national origin, disability or protected veteran status. If you would like more information about your EEO rights as an applicant under the law, please click here.

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