Customer Service Representative

U-Haul • Merrillville, IN • 11h ago

Location:

1650 W 81st Ave, Merrillville, Indiana 46410 United States of America

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers:

Career stability

Opportunities for advancement

Mindset App Reimbursement

Gym Reimbursement Program

Health insurance & Prescription plans, if eligible

Paid holidays, vacation, and sick days, if eligible

Life insurance

MetLaw Legal program

MetLife auto and home insurance

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

24-hour physician available for kids

Dental & Vision Plans

Business travel insurance

You Matter EAP

LifeLock Identity Theft Protection

Critical Illness/Group Accident Insurance

Dave Ramsey's SmartDollar Program

Customer Service Representative Responsibilities:

Assist customers inside and outside a U-Haul center with U-Haul products and services.

Use smartphone-based U-Scan technology to manage rentals and inventory.

Move and hook up U-Haul trucks and trailers.

Clean and inspect equipment on the lot including checking fluid levels.

Answer questions and educate customers regarding products and services.

Prepare rental invoices and accept equipment returned from rental.

Install hitches and trailer wiring.

Fill propane (certification offered through U-Haul upon employment)

Drive a forklift (certification offered through U-Haul upon employment)

Other duties as assigned

Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications:

Valid driver's license and ability to maintain a good driving record

High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

U-Haul

Go to Apply

Share this job

Similar Jobs

Security Officer Warehouse Security Officer

Allied Universal • University Park, IL • 16h ago

Management & Administrative

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you wil...

16h ago

Go to Apply

Area Director- DD / IDD Services

Dungarvin • Portage, IN • 17h ago

Management & Administrative

Portage, IN, USA Full-time Company Description Expected travel between Michigan City, LaPorte, Valparaiso, and Merrillville Who We Are: At Dungarvin, we are more than a provider of support services, we're a mission-drive...

17h ago

Go to Apply

Administrative Assistant #26-16562

US Tech Solutions • Valparaiso, IN • 18h ago

Management & Administrative

$22.00-$27.70 per hour Valparaiso, IN Contract Duration: 10 Months Contract with possible extension Responsibilities : Makes decisions within scope of position and authority as well as independent decisions regarding pla...

18h ago

Go to Apply

Boat & ATV Sales Consultant Full Time

Cabela's • Hammond, IN • 1d ago

Management & Administrative

POSITION SUMMARY: The Boat & ATV Sales Consultant performs various Selling / Customer Service activities to assist Boat and ATV Customers in making informed buying decisions. ESSENTIAL FUNCTIONS: Supports a strong co...

1d ago

Go to Apply

Boat & ATV Sales Consultant - Part Time

Cabela's • Hammond, IN • 1d ago

Management & Administrative

1d ago

Go to Apply

Customer Service Representative - Gastroenterology

Community Health Systems • Valparaiso, IN • 1d ago

Management & Administrative

Why Join Us? Be Valued for What You Bring to the Team - Competitive pay that rewards your hard work Benefits You Can Count On - Medical, dental, vision, and life insurance coverage Work Hard. Recharge Often. - Generous P...

1d ago

Go to Apply

Clerical Assistant - Child Services

State of Indiana • Gary, IN • 1d ago

Management & Administrative

Clerical Assistant - Child Services Date Posted: Jul 7, 2026 Requisition ID: 479975 Location: Gary, IN, US, 46402 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employe...

1d ago

Go to Apply

Asset Protection Officer

Metro One Loss Prevention Services Group • Matteson, IL • 1d ago

Management & Administrative

Asset Protection Officer Show All Jobs Apply Show Map Location Main, Matteson, IL, 60443, United States Base Pay $25.00 - $28.00 / Hour Job Category Hourly, full time, part time Industry retail security, corrections, ass...

1d ago

Go to Apply

(USA) Tire and Battery Service Advisor

Walmart • Calumet City, IL • 2d ago

Management & Administrative

Position Summary... What you'll do... Maintains facility and sales floor safety and standards by adhering to all safety policies and procedures, including conducting regular safety sweeps, following proper forklift and h...

2d ago

Go to Apply

CLUB Customer Service Outfitter

Cabela's • Hammond, IN • 2d ago

Management & Administrative

POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB Outfitter will be the product ex...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)