Security Officer Customer Service Patrol Driver

Allied Universal • Federal Way, WA • 1d ago

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Customer Service Patrol Driver in Federal Way, WA , you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Patrol Officer in a retail mall location, you will monitor and patrol assigned areas, stay visible to help deter security-related incidents, and support shoppers, tenants, and visitors with outstanding customer service and communication. This is a driving post, offering the opportunity to respond throughout the property while reflecting Allied Universal's values of agility, reliability, teamwork, innovation, and integrity.

Position Type: Full Time

Pay Rate: $20.00 / Hour

Job Schedule:

Day Time

Mon06:00 PM - 02:00 AM

Tue06:00 PM - 02:00 AM

Wed06:00 PM - 02:00 AM

Thur06:00 PM - 02:00 AM

Sun06:00 PM - 02:00 AM

What You'll Do:

Provide customer service to tenants, visitors, and store personnel by following site-specific procedures, access guidelines, and emergency response protocols for a retail location.

Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, and document security-related activities according to post procedures.

Conduct regular and random foot patrols throughout the property, common areas, parking areas, and perimeter to help to deter unwanted activity and identify conditions that may need attention.

Monitor entrances, exits, and high-traffic areas, assist with crowd management during peak business periods and/or special events, and report concerns to property management or emergency services when appropriate.

Support retail loss prevention awareness by observing suspicious behavior, assisting with trespass issues, and communicating professionally with tenants, guests, and local responders.

Minimum Requirements:

A valid driver's license is required in accordance with Allied Universal driver policy requirements.

A state, county, or city issued security license is preferred.

A CPR certification is preferred.

Customer service experience is preferred.

Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.

Possess a high school diploma or equivalent.

As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.

Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.

As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.

Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

A valid driver's license will be required for driving positions only.

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.

Career Growth: Get paid training and access to career growth opportunities.

Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.

Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com .

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

Job ID: 2026-1629496

Location: United States-Washington-Federal Way

Job Category: Security Officer

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