Emerging Technology Enablement Lead

Dairy Farmers of America • Kansas, Kansas • 1d ago

Job Description

Serve as the lead for Artificial Intelligence (AI) workforce enablement, adoption and change management initiatives across Dairy Farmers of America (DFA). Partner with AI Office leadership, Learning & Development, Internal Communications, AI Governance, Information Technology and business stakeholders to design, deliver and scale AI education, training and adoption programs. Lead the development of AI learning experiences, champion networks, communications and adoption strategies that enable employees to effectively and responsibly leverage AI technologies while realizing measurable business value.

Duties and Responsibilities:

Develop and maintain DFA's enterprise AI enablement strategy and roadmap

Define and execute workforce adoption plans for Microsoft 365 Copilot and future AI platforms

Design, deliver and continuously improve instructor-led, virtual and self-paced AI training programs

Create role-based learning journeys for executives, leaders, individual contributors, power users and citizen developers

Lead Copilot enablement programs, onboarding activities and office hours

Build and maintain AI prompt libraries, user guides, knowledge repositories and self-service learning resources

Develop and administer AI Champion and Super User programs across business units

Partner with Learning & Development to implement AI learning content within DairyU and other learning platforms

Partner with Internal Communications to create awareness campaigns, success stories and AI adoption communications

Conduct executive enablement sessions focused on practical AI use cases and productivity opportunities

Work with business stakeholders to identify training needs and align enablement efforts to business objectives

Support AI proof-of-concept, pilot and production solution deployments through training and organizational readiness activities

Collaborate with AI Governance, Risk, Security, Legal and Compliance teams to ensure responsible AI practices are incorporated into all training materials

Establish and track AI adoption metrics, engagement metrics and training effectiveness measures

Analyze user adoption data and recommend improvements to increase utilization and business value realization

Create and maintain AI Office training standards, operating procedures and enablement frameworks

Coordinate enablement support during AI solution go-live activities and post-implementation adoption reviews

Facilitate workshops, demonstrations, office hours and community engagement sessions

Serve as a subject matter expert for AI adoption, change management and workforce readiness initiatives

Continually investigate emerging AI technologies, learning methods and industry best practices to improve the value of AI enablement programs

Monitor industry trends and provide recommendations regarding workforce readiness, AI literacy and organizational adoption strategies

Partner with AI Office leadership to support strategic planning and AI capability maturity initiatives

The requirements herein are intended to describe the general nature and level of work performed by employee, but are not a complete list of responsibilities, duties and skills required. Other duties may be assigned as required.

Requirements

Undergraduate degree in Organizational Development, Communications, Business Administration, Information Technology, Education or related curriculum (or equivalent combination of experience and education)

8 or more years of experience in organizational change management, workforce enablement, training development, technology adoption, communications or related experience

Experience designing and delivering enterprise learning and enablement programs

Experience supporting digital transformation or technology adoption initiatives

Experience developing learning pathways, curriculum and instructional content

Experience facilitating workshops and executive-level training sessions

Experience utilizing Microsoft 365 applications including Teams, SharePoint, OneDrive and Power Platform

Experience with Microsoft 365 Copilot, Generative AI platforms or emerging technology adoption initiatives preferred

Experience measuring adoption, engagement and business outcome metrics

Experience partnering with cross-functional stakeholders and business leaders

Certification and/or License - may be required during course of employment

Strong understanding of Generative AI technologies and enterprise AI adoption strategies

Strong understanding of Microsoft 365 Copilot and related Microsoft technologies

Excellent leadership skills with proven problem-solving ability

Excellent communication, presentation and facilitation skills

Excellent customer service and stakeholder engagement skills

Able to communicate clearly and effectively, both verbally and in writing

Able to influence and build consensus across diverse stakeholder groups

Able to organize time, energy and resources effectively to achieve goals

Skill in change management, coaching and mentoring

Skill in analyzing adoption metrics and translating insights into action plans

Ability to manage multiple initiatives and priorities simultaneously

Must be able to read, write and speak English

Able to travel 5-15% of the time

An Equal Opportunity Employer including Disabled/Veterans

Pay Range $130,000 - $140,000 / annually

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