Customer Service Representative

Robert Half • Fairfax, VA • 2h ago

Description

We are seeking a Customer Service Representative to join our team in a contract onsite position. This role is ideal for someone who thrives in a fast-paced environment, communicates effectively, and enjoys working as part of a team.

Responsibilities:

Provide excellent customer service and support to customers by phone, email, or in person

Accurately enter and update customer information in company systems

Handle inquiries, resolve issues, and escalate concerns when appropriate

Maintain detailed and accurate records of customer interactions

Collaborate with team members to ensure a positive customer experience

Use Microsoft Office Suite and internal systems to complete daily tasks efficiently

Requirements

1+ years of customer service experience required

Previous call center experience is strongly preferred

Strong verbal and written communication skills

Excellent attention to detail

Ability to work well in a team-oriented environment

Strong data entry skills

Proficiency in Microsoft Office Suite

TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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