Billing Clerk

Robert Half • Arlington, WA • 1d ago

Description We are looking for a detail-oriented Billing Clerk to support municipal finance operations in Arlington, Washington. This Contract position focuses on utility billing, account review, payment processing, and financial record maintenance within a government setting. The ideal candidate brings strong customer service skills, billing or accounts payable experience, and the ability to manage multiple priorities accurately in a fast-paced environment.

Responsibilities:

Review incoming financial and account data for completeness, confirm approvals and budget coding, and enter transactions accurately into the billing and accounting system.

Maintain customer and departmental accounts by updating records, reconciling invoices and statements, and preparing spreadsheet-based account analysis as needed.

Provide department managers and staff with timely budget details, account status updates, and other financial information to support decision-making.

Research financial activity and compile special reports or project summaries that require interpretation of statistical and transactional data.

Monitor tax and fee calculations for recurring reporting periods, verify accuracy, and follow up on overdue balances in accordance with established procedures.

Manage monthly billing for water, sewer, and stormwater services, including account setup and closure requests related to utility service changes.

Administer payment plans, review applications for reduced utility rates, and process refunds, account corrections, and authorized write-offs under city guidelines.

Prepare meter-reading support reports by downloading field data, organizing route information, and coordinating documentation with the public works team.

Support collections activity by identifying delinquent accounts, issuing late notices, initiating service shutoff steps, and coordinating next actions with public works.

Handle cash and customer payments, post transactions in Caselle ERP, prepare miscellaneous billings, and assist with updates to utility billing procedures, rates, and programs. Requirements - At least 2 years of experience in billing, accounts payable, finance support, or a related clerical accounting role.

Background in customer service with the ability to communicate clearly and professionally with internal staff and the public.

Practical experience processing billing transactions, collecting payments, and maintaining accurate billing statements and account records.

Ability to handle cash payments securely and perform related balancing and reconciliation tasks with a high level of accuracy.

Familiarity with municipal billing environments or government finance operations is strongly preferred.

Experience using Caselle ERP or similar financial and billing software to post payments and maintain account information.

Strong organizational skills with the ability to manage multiple assignments, deadlines, and detailed administrative tasks simultaneously.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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