Teammember

Tarbell Management Group • Hogansburg, NY • 4d ago

Position: Team Member Department: Papa Johns Location: Akwesasne, NY Status: Full-Time| Non-Exempt Reports to: Papa Johns Manager

As a Restaurant Team Member, you are a member of the TLA-PJ Hospitality LLC. You will conduct business according to the details of your job description and the employee manual, making the customer our # 1 priority. As a member of the TLA-PJ Hospitality LLC team you will be required to live and breathe our mission to seize opportunity, lead with passion and be the absolute best. This position will provide full operational responsibility for the store.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Perform assigned workstation duties including making quality products, preparing ingredients, taking orders, providing quality customer service through positive and professional interaction with customers by phone or in person, and acting with a sense of urgency in everything they do. Work as a team and assist each other by being on time for their shift, supporting other workstations during their shift and completing all closing duties, including cleaning, at the end of each shift. Enhance the companys image by complying with uniform and appearance standards. Contribute to an atmosphere of teamwork, energy and fun. Accurately use the PROFIT System, process cash, check and/or credit card transactions. Support sales efforts by suggestively selling to increase the check average when taking an order. Protect the companys assets by maintaining organized, safe and clean work areas; comply with safety and security standards at all times Competencies

Classified as the work habits, attitudes, personal characteristics, and behaviors that reflect how a person accomplishes the duties and responsibilities of his/her job.

Commitment to Task: Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles. Customer Focused: Commits to meeting the needs and expectations of the organizations internal and external customers; builds and maintains a customer base; delivers a high level of customer service; searches continually for ways to increase customer satisfaction (i.e., customer feedback). Flexibility: Adapts and changes course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities. Initiative: Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a can-do attitude. Teamwork: Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports teams decisions; contributes to the teams efforts. Functional Skills:

Cash management skills Position Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Additional Information Must be 18 years of age or older Must have reliable transportation Must be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies arise Non-exempt, hourly position

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