Inside Sales Building Materials

Gillman Home Center • Winchester, IN • 3d ago

The Inside Sales Specialist will assist customers and contractors with any project needs. This is a full-time position, 40 hours/week, open availability Monday - Sunday. Store hours 7am -8pm. There will be some evening and weekends.

Essential Functions:

Provide excellent service to customers.

Treat all team members, vendors, and customers with courtesy and respect.

Greet and assist customers in a positive, approachable manner. Answer questions and resolve customer concerns. Advise customers on solutions to projects and problems. Offer solutions with add on sales when appropriate.

Become well educated in the product lines available to GHC. Seek continued education on changes to available product lines. Stay educated on industry trends.

Utilize various software available to create accurate take-offs, estimates, quotes, customer orders, purchase orders, and invoices for new homes, business, outbuildings, and additions.

Respond to customer inquiries regarding product selection, placement of orders, requests for prices and quotations, customer concerns, and scheduling of deliveries and installations.

Thoroughly explain orders to customers. Require their sign off before placing any purchase orders.

Order product in correct color, size and quantity from the vendor. Immediately inform vendor and Sales Manager of discrepancies or other issues with orders. Process returns to vendors and follow up to ensure credits are issued.

Ensure that all product is invoiced before leaving the store.

Research credits, returns, and late payments as needed.

Follow-up with customer from quote to project completion.

Work with the Sales Manager to resolve any customer complaints, product damage, or other issues.

Perform any necessary customer service tasks including but not limited to; cutting keys, filling propane, running register, assisting with rental transactions, etc.

Perform necessary tasks including but not limited to; answering the telephone, stocking and recovering inventory around the lumber desk area, clean and organize the lumber desk area, etc.

Perform department head duties including, but not limited to, front and face, cycle counts, price updates and other inventory maintenance as needed.

Make taking care of customers a priority while working your area.

Help out in other departments as necessary.

Provide services to customers at point of sale, including, but not limited to; running register, bagging items, assist with loading products, answering inquiries, etc.

Open and close store as assigned.

Ensure a safe working environment. Maintain situational awareness. Identify and report any safety issues or concerns to management.

Follow all company policies and procedures.

Other duties as assigned.

Work Competencies:

Customer Service

Teamwork

Attention to detail

Follow-up

Supervisory Responsibility: This position does not directly supervise anyone.

Work Environment: While performing the majority of the job duties, the employee is inside the store. The noise level in the work environment is usually moderate.

Physical Requirements:

The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.

Prolonged periods of sitting, standing and walking throughout the day.

Must be able to occasionally lift up to 10 lbs.

Position Type and Expected Hours of Work:

This is a full-time position, 40 hours/week, open availability Monday - Sunday. Store hours 7am -8pm. There will be some evening and weekends.

Required Education and Experience:

High school diploma or GED diploma; or 1-3 years of related experience or training; or the equivalent combination of education and experience.

3+ years of experience in the building materials/construction industry

1+ years Customer service experience

Retail experience a plus

Benefits Offered:

Medical Insurance

Dental, Vision, Short Term Disability, Long Term Disability, Cancer coverage, Accident Coverage, Life Insurance

401k plan with employer contribution

Free $25k Life Insurance Plan

Employee discount

Vacation time

Gillman Home Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, political affiliation, military service, or other non-merit based factors in accordance with applicable federal, state and local laws.

Similar Jobs

Sales Representative (Muncie,IN)

Sysco • Muncie, IN • 3d ago

Sales & Marketing

Are you an experienced Sales Professional, Restaurant Manager, Culinary Manager or Chef looking for career development opportunities? Join Sysco's World Class Sales Team and explore all the benefits and perks. Why you sh...

3d ago

Go to Apply

Part-Time Sales

Menards, Inc. • Richmond, IN • 2w ago

Sales & Marketing

Part-Time Make BIG Money at Menards! Extra $3 per hour on Sat/Sun Store Discount Profit Sharing Exclusive Discounts for gyms, car dealerships, cell phone plans, and more! Flexible Scheduling Dental Plan On-the-job traini...

2w ago

Go to Apply

Clinical Director

State of Indiana • Richmond, IN • 9h ago

Hospital & Medical

Clinical Director Date Posted: Jul 10, 2026 Requisition ID: 480509 Location: Richmond, IN, US, 47374 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the sta...

9h ago

Go to Apply

Maintenance Repairperson

State of Indiana • Richmond, IN • 9h ago

Retail & Hospitality

Maintenance Repairperson Date Posted: Jul 10, 2026 Requisition ID: 480345 Location: Richmond, IN, US, 47374 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in...

9h ago

Go to Apply

Regional Truck Driver

Roehl Transport • Muncie, IN • 9h ago

Trucking & Construction

Ask about our Dynamic Pay Plan! As a Van Midwest Regional Fleet driver, you'll haul largely no-touch freight to many of the same locations in the central part of the country. You will get home weekly - typically for 48 h...

9h ago

Go to Apply

Regional Truck Driver

Roehl Transport • Portland, IN • 9h ago

Trucking & Construction

9h ago

Go to Apply

Regional Truck Driver

Roehl Transport • Greenville, OH • 9h ago

Trucking & Construction

9h ago

Go to Apply

Darke County Maintenance Technician

Miami Valley Community Action Partnership • Greenville, OH • 22h ago

Retail & Hospitality

Join Our Team! Miami Valley Community Action Partnership (MVCAP) is seeking a dependable and skilled Maintenance Technician to support our facilities and housing programs throughout Darke County. This position plays a vi...

22h ago

Go to Apply

Production Mechanic

Impact Workforce Solutions • Muncie, IN • 1d ago

Manufacturing & Warehouse

1st & 2nd Shift Production Mechanic (Locomotive Assembler) Muncie, IN Full-time, Weekly Pay, and Benefits Job Summary Impact Workforce Solutions is hiring a Production Mechanic for 1st and 2nd shift at a leading rail...

1d ago

Go to Apply

Wireless Retail Sales Associate - W2035

OSL Retail Services • Greenville, OH • 1d ago

Retail & Hospitality

Overview Ready to unlock unlimited earning potential? You will have unlimited earning potential with $15/hour base pay and uncapped commission! Employees earn $18/hour just hitting minimum expectations and top performers...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)