Help Desk / IT Support Specialist

Sabre Systems, Inc • Warminster, PA • 1d ago

Responsibilities

Sabre is currently recruiting for a Help Desk / IT Support Specialist to work in our Warminster, PA office. This is a full-time, on-site position providing administrative and project support to the IT Department. Responsibilities include procurement, routing service desk requests, asset tracking, and 1st tier technical customer support. We're looking for an individual who has excellent customer interaction skills (either in-person, over the phone, or over electronic channels), has an attention to detail, and is a quick learner.

Duties to include, but not limited to:

Provides initial support or escalates calls to appropriate system support teams

Provides support for conference room technology, such as projectors, speakerphones, and webcams, and their ability to support meetings using collaborative tools such as Microsoft Teams

Assists with maintaining the IT inventory, including hardware, software, licenses, maintenance agreements, systems, and other items tracked by the IT Department

Prepares detailed and accurate technology and internal office supply purchase requests; includes tracking, monitoring, and status reporting of all technology purchases

Facilitate IT-related invoices from the initial approval process through accounts payable for processing.

Expediting and tracking urgent shipments from the time of order placement until delivery

Maintains and updates CRM and other forms of reporting/record-keeping software

Add, edit, and remove accounts for employees

Resets user passwords as needed

Assists IT Staff with projects and workload, and performs project functions when required Research and document information using various Internet search engines and research sites

Facilitate communication between the department and teammates

Performing miscellaneous administrative duties is needed

Qualifications

Job Requirements:

Minimum of one year of experience providing IT Support in a corporate environment.

Must be technologically and web savvy, with an understanding of basic computer/network concepts and terms

Experience with the Windows 11 operating system as well as iOS and Android mobile devices

Experience in Microsoft Office applications including but not limited to MS Word, Excel, PowerPoint and Outlook

Excellent written and verbal communication skills

Must be highly self-motivated and customer-centric

Ability to plan, prioritize and support multiple assignments and projects simultaneously

Well organized with the ability to work with minimal supervision, ability to problem solve

Able to clearly and effectively communicate with people at all levels within the organization

Able to adhere to timelines, maintaining a professional atmosphere under pressure with multiple deadlines

Demonstrate openness to new challenges, opportunities and continuous learning with flexibility and easily able to adapt to changes

Candidate must be a US Citizen and will be required to pass a background check for this position.

LI-CS3

Compensation Statement

At Sabre Systems, LLC, compensation is based on factors such as location, qualifications, experience, and contract-specific requirements; however, final compensation will be determined by individual qualifications and applicable contract terms. The general salary range for this position is as follows: $60,000.00 - $70,000.00

Refer & Earn: Employee Referral Bonus Eligibility

A Level 2 Employee Referral Bonus applies to this requisition for qualifying referrals. At Sabre Systems, we value great talent and encourage our employees to refer exceptional candidates. If you have any questions about the referral policy or this position, please contact the Recruiting team.

Sabre Overview

Sabre Systems, LLC, has been providing innovative technological solutions and services for Department of Defense, Federal Civilian, and commercial customers for more than 35 years. We support the ever-evolving areas of advanced communication technologies, cyber, systems and software engineering, and digital transformation.

With over three decades in business, Sabre Systems, LLC remains committed to our small business values and a people-first philosophy. We foster a welcoming, inclusive culture that values diverse perspectives and encourages open communication. Our collaborative environment supports continuous learning and professional growth at all levels. We prioritize the health, well-being, and success of our employees, offering comprehensive, evolving benefits designed to meet their diverse needs. Join us and be part of a thriving, people-driven culture.

We respect the unique perspectives that a diverse workforce of minorities, women, individuals with disabilities, and protected veterans brings not only to our company, but also to our customers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age, disability or genetic information.

EOE Minorities/Females/Disability/Veterans; VEVRAA Federal Contractor

Beware of employment scams

-Sabre Systems will never request payment, extend offers without an interview, or contact you from an email that doesn't end in @sabresystems.com; always apply directly at https://careers.sabresystems.com/.

EOE Minorities/Females/Protected Veterans/Disabled

Go to Apply

Senior Business Information Management Analyst (Data Remediation)

TD Bank • Mount Laurel, NJ • 11h ago

Management & Administrative

Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $72,280 - $108,160 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportu...

11h ago

Go to Apply

manufacturing manager

Avient Corporation • Hatfield, PA • 16h ago

Management & Administrative

Position has direct responsibility for the safe and efficient operation of all production lines assigned. Position also has responsibility for prioritizing the work assignments for the maintenance associates and manufact...

16h ago

Go to Apply

Customer Service Specialist I

Aon Corporation • Conshohocken, PA • 1d ago

Management & Administrative

Aon is looking for a Customer Service Specialist I As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions. This role has the flexibility to be...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)