Assistant Food and Beverage Operations Manager

Marriott • Dana Point, CA • 1d ago

Additional Information

Job Number 26083491

Job Category Food and Beverage & Culinary

Location 1 Ritz Carlton Dr, Dana Point, California, United States, 92629 VIEW ON MAP (https://www.google.com/maps?q=1%20Ritz%20Carlton%20Dr%2C%20Dana%20Point%2C%20California%2C%20United%20States%2C%2092629)

Schedule Full Time

Located Remotely? N

Position Type Management

Pay Range: $28.85 - $35.10 per hour

Bonus Eligible: Y

JOB SUMMARY

Assists with supervising food and beverage/culinary daily operations. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Ensures standards and legal obligations are followed.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.

2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Assisting in Managing Day-to-Day Operations

Assists in the ordering of F&B supplies, cleaning supplies and uniforms.

Supervises daily F&B shift operation and ensures compliance with all F&B policies, standards and procedures.

Supports and supervises an effective monthly self inspection program.

Operates all department equipment as necessary and reports malfunction.

Supervises staffing levels to ensure that guest service, operational needs, and financial objective are met.

Encourages and builds mutual trust, respect, and cooperation among team members.

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Celebrates and fosters decisions that result in successes as well as failures.

Communicates areas that need attention to staff and follows up to ensure understanding.

Coordinates cleaning program in all F&B areas (including General clean), identifying trends and making recommendation for improvements.

Follows property specific second effort and recovery plan.

Stays readily available/ approachable for all team members.

Demonstrates knowledge of the brand specific service culture.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Serves as a role model to demonstrate appropriate behaviors.

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Takes proactive approaches when dealing with guest concerns.

Sets a positive example for guest relations.

Stays readily available/ approachable for all guests.

Reviews comment cards and guest satisfaction results with employees.

Responds in a timely manner to customer service department request.

Additional Responsibilities

Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

Analyzes information and evaluates results to choose the best solution and solve problems.

Performs hourly job function if necessary.

Extends professionalism and courtesy to team members at all times.

Comprehends budgets, operating statements and payroll progress report.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Similar Jobs

Retail Merchandising & Inventory Supervisor (Aliso Viejo, CA)

Staples • Aliso Viejo, CA • 12h ago

Retail & Hospitality

Merchandising & Inventory Supervisors demonstrate their passion for Sales Floor Merchandising and Signage Standards, Inventory Management, Back-Room Operations and Customer Service through actions and coaching. You w...

12h ago

Go to Apply

Food Servicer

Adecco US, Inc. • Irvine, CA • 12h ago

Retail & Hospitality

Food Service Worker Join a team dedicated to delivering exceptional food service and customer care! Location: Irvine, CA Position Type: Part-Time Current shifts are part-time - Tuesday and Thursdays 6:30a-10:30a OR 4:30p...

12h ago

Go to Apply

Food Service - Part Time

Adecco US, Inc. • Newport Beach, CA • 12h ago

Retail & Hospitality

Food Service Worker Location: Newport Beach, CA Pay: $23-24/hour (DOE) Schedule: Tuesday & Thursday: 6:30 AM-10:30 AM or Tuesday & Thursday: 4:30 PM-8:30 PM Join a Team Dedicated to Exceptional Food Service and C...

12h ago

Go to Apply

Housekeeping Public Area Attendant

Marriott • Newport Beach, CA • 19h ago

Retail & Hospitality

Additional Information Job Number 26084115 Job Category Housekeeping & Laundry Location 3300 Newport Blvd, Newport Beach, California, United States, 92663 VIEW ON MAP ( https://www.google.com/maps?q=3300%20Newport%20...

19h ago

Go to Apply

AM Room Attendant

Marriott • Dana Point, CA • 1d ago

Retail & Hospitality

Additional Information Job Number 26083609 Job Category Housekeeping & Laundry Location 1 Ritz Carlton Dr, Dana Point, California, United States, 92629 VIEW ON MAP ( https://www.google.com/maps?q=1%20Ritz%20Carlton%2...

1d ago

Go to Apply

AM Housekeeping

Marriott • Dana Point, CA • 1d ago

Retail & Hospitality

Additional Information Job Number 26083613 Job Category Housekeeping & Laundry Location 1 Ritz Carlton Dr, Dana Point, California, United States, 92629 VIEW ON MAP ( https://www.google.com/maps?q=1%20Ritz%20Carlton%2...

1d ago

Go to Apply

Grinder - 2nd Shift (Aerospace Manufacturing)

Aluminum Precision Products, Inc. • Santa Ana, CA • 1d ago

Retail & Hospitality

Aluminum Precision Products (APP) is an international leader in manufacturing aluminum forgings. We offer you the opportunity to be a part of a globally recognized organization that enjoys an unparalleled reputation for...

1d ago

Go to Apply

Studio+ Marketing Transformation - Adobe Sales and Delivery Lead - Senior Manager

EY • Irvine, CA • 2d ago

Retail & Hospitality

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY...

2d ago

Go to Apply

Field Applications Engineer - Aerospace & Defense

ITT • Irvine, CA • 2d ago

Retail & Hospitality

About ITT: ITT Inc. (NYSE: ITT) is a diversified global leading manufacturer of highly engineered critical components and customized technology solutions serving the flow, aerospace and defense, transportation, industria...

2d ago

Go to Apply

Field Applications Engineer - Aerospace & Defense

ITT • Irvine, CA • 2d ago

Retail & Hospitality

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)