ESSA Bank, Universal Associate, Full Time

Essa Bank • Upper Darby, PA • 2h ago

Apply

Description

Universal Associates are hardworking, self-motivated individuals with positive attitudes who provide a specialized banking experience and are empowered to recommend solutions for individual client's needs. Universal Associates follow our bank philosophy: Positive Energy, Positive Outcomes.

Below is a list of essential functions of this position. Additional responsibilities may be assigned in the position.

KEY RESPONSIBILITIES

Enthusiastically greet our clients and engage in conversations. Uncover opportunities and make product and service recommendations.

Deliver an exceptional experience to our clients by creating an unforgettable banking experience with every interaction.

Perform accurate transactions, maintenance for clients, account opening and retail lending at a high level.

Follow all bank policies and operational procedures to ensure security and compliance.

Meet or exceed performance targets related to customer satisfaction, product sales, and financial wellness conversations.

ATTITUDES

Builds positive relationships with internal and external clients by valuing other's feelings and rights in both words and actions, and embracing other's unique beliefs, backgrounds, and perspectives by demonstrating:

Respect- treat every client and colleague with dignity and respect.

Client Focus- greet customers warmly, listen attentively and provide tailored financial solutions.

Inclusion- embrace diverse perspectives creating a welcoming environment for all.

BEHAVIORS

Demonstrates strong business ethics and honest behaviors and the ability to positively influence and work with others to achieve excellent results by demonstrating:

Leadership- show leadership in day-to-day operations by modeling a positive attitude and strong work ethic.

Integrity- adheres to bank policies, arrives on time, takes responsibilities for their actions and contributes to a positive, trustworthy atmosphere that reflects the bank's standards and values.

Collaboration- work effectively within a team, contribute ideas, and support colleagues.

Volunteerism- actively support and participate in community outreach and volunteer initiatives.

COMPETENCIES

Reflects skill, good judgement, positive conduct, and personal responsibility for assigned areas. Seeks to implement and leverage services and technologies that create efficiencies by demonstrating:

Accountability- accurately process transactions in compliance with bank policies and regulatory standards. Effectively manage cash drawer, TCD, TCR, ETM, Vault and coin machine responsibilities. Take ownership of daily job duties.

Innovation- identify opportunities to improve service efficiency or customer experience and suggest creative solutions.

Professionalism- consistently demonstrates courteous behavior, integrity, and a strong work ethic while representing the bank with a polished appearance and clear communication.

POSITION LEVEL(S) EXPECTATIONS (if applicable)

UA I- Open consumer and business deposit accounts

UA II- Ability to uncover and originate consumer loans plus all above duties.

UA III- Maintain current registration with NMLS to originate home equity loans and lines. Uncover and build upon Center of Influence and Networking Opportunities plus all above duties.

UA IV- Maintain current registration with NMLS to originate purchase mortgages plus all above duties.

SEEKS PROFESSIONAL DEVELOPMENT OPPORTUNITIES

Actively participate in expanding skill sets and career paths by attending training programs, workshops, certifications, and educational resources relevant to the role. Set stretch assignments and cross functional opportunities that foster growth and learning.

Requirements

QUALIFICATIONS, EDUCATION, & EXPERIENCE

To perform this position successfully, an individual must be able to perform each essential position requirement satisfactorily and a skills inventory is listed below. A high school diploma or general education degree (GED) is required, with related experience and secondary education preferred. A background screening will be conducted.

LANGUAGE SKILLS: Ability to read, comprehend, and interpret documents. Possesses professional communication and interpersonal skills to write and speak effectively both one-on-one and before groups of clients or employees of the organization. Ability to communicate to clients directly and effectively.

TECHNOLOGY SKILLS: Ability to utilize telephone systems and possess good digital literacy including email, internet and intranet use. Experience or the ability to learn core transaction system, debit card system, statement processing system, cash advance machines and any other computer programs pertinent to performing job duties.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure.

REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to solve challenging problems involving several variables in a standardized situation.

PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

This position operates in a professional office environment with considerable time spent standing at a teller pod or sitting at a desk using office equipment such as computers, phones, and printers. Noise level is moderate with constant communication and interactions with others. May be required to lift 25 pounds in weight. Ability to travel on occasion to all market areas and attend seminars or training sessions offsite.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

DISCLAIMER: This job description is not an exclusive list of responsibilities and duties. They may change at any time without notice.

BENEFITS

Medical, Dental, Vision & Life Insurance

401K with company match

Paid Time Off & Recognized Holidays

Leave policies

Voluntary Benefit Options (Life, Accident, Critical Illness, Hospital Indemnity & Pet)

Employee Assistance Program

Similar Jobs

Credit Model Development Quantitative Analyst I- HELOC & Residential Mortgage (Hybrid)

M&T Bank • Wilmington, DE • 27min ago

Finance, Accounting & Banking

** Work Arrangement/Location: This is a hybrid position requiring four days/week of in-office work and it will ideally be based at M&T's office in Wilmington, DE. Overview: Assists in development and analysis of quan...

27min ago

Go to Apply

Credit Model Development Quantitative Expert

M&T Bank • Wilmington, DE • 27min ago

Finance, Accounting & Banking

** Work Arrangement/Location: This is a hybrid position requiring in-office work three days every week. Ideally the position will be based in Buffalo, NY but may be in an M&T office in Buffalo, NY, Baltimore, MD, Bri...

27min ago

Go to Apply

Credit Model Development Quantitative Expert

M&T Bank • Wilmington, DE • 31min ago

Finance, Accounting & Banking

31min ago

Go to Apply

Revenue Operations Manager - Top of Funnel

Wolters Kluwer • Philadelphia, PA • 1h ago

Finance, Accounting & Banking

. About the Opportunity This is a builder's role - not a maintenance position. Our EHS & ESG business unit sells complex, high-value solutions to Fortune 500 companies navigating environmental reporting mandates, pro...

1h ago

Go to Apply

Banking Associate - Jenkintown PA (Full Time)

TD Bank • Jenkintown, PA • 2h ago

Finance, Accounting & Banking

Work Location: Jenkintown, Pennsylvania, United States of America Hours: 40 Pay Details: $22.00 - $27.75 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunit...

2h ago

Go to Apply

Data Governance Product Senior Product Associate - Consumer Community Banking

JPMorgan Chase • Wilmington, DE • 2h ago

Finance, Accounting & Banking

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations. Contribute to the Consum...

2h ago

Go to Apply

Data Owner Vice President Banking Payments - Connected Commerce

JPMorgan Chase • Wilmington, DE • 2h ago

Finance, Accounting & Banking

Job Description Data is a powerful driver of innovation-when it is trusted, protected, and easy to use. Join a team where you can shape how Banking Payments data is defined, governed, and delivered to enable better decis...

2h ago

Go to Apply

Accounts Receivable Coordinator

Dorman • Colmar, PA • 4h ago

Finance, Accounting & Banking

Accounts Receivable Coordinator Apply now » Apply now Apply Now Start applying with LinkedIn Start Please wait... Date: Jul 8, 2026 Location: Colmar, PA, US, 18915 Company: Dorman Products Dorman was founded on the belie...

4h ago

Go to Apply

Senior Accountant

Carrington • Cherry Hill, NJ • 4h ago

Finance, Accounting & Banking

Come join our amazing team and wok remote from home! The Senior Accountant for the Lending and Title Division performs general accounting functions and various analyses using GAAP procedures that involve general ledger,...

4h ago

Go to Apply

Staff Accountant

Clean Earth • King Of Prussia, PA • 4h ago

Finance, Accounting & Banking

Company Description Veolia has acquired Clean Earth. As Clean Earth completes its integration into Veolia, recruiting and hiring for this role is being managed in partnership with the Clean Earth talent acquisition team....

4h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)