Account Manager

ABM Industries • Middletown, PA • 13h ago

Overview

The Account Manager is responsible for the day-to-day operation and administrative activities to ensure conformance to contract requirements. The Account Manager develops and implements cost control measures and level-of-service standards to ensure compliance with customer specifications and contract requirements for assigned buildings. They oversee inspections, quality control measures, and the inventory control of equipment and supplies.

Compensation: $62,290 annual salary (US Dollars)

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Staff & Management (https://media.abm.com/wp-content/uploads/AnnualBenefitFlyers/Recruiting%20Flyer%20-%20Staff%20&%20Mgmt.pdf)

Responsibilities

Provide operational solutions to our clients as well as supervisors. Assists in managing the financial performance of all accounts while building and maintaining solid customer relationships. Manages P&Ls, account financial performance, and improves the bottom line. Responsibilities include directing work, appraising performance, rewarding and disciplining employees, addressing complaints, resolving problems, and terminating employees. Demonstrates commitment to safety and quality of service. Manages the daily tasks of subordinates in a complex environment. Implements processes and procedures to drive improvements. Ensures that services are performed as contracted and at the intended profit margins. Troubleshoots potential problems and concerns. Manages the company's quality control monitoring and safety programs at assigned buildings. Identifies opportunities for additional or periodic services to increase revenue. Ensures compliance with company policies and all federal, state, and local government regulations. Ensures accurate and timely submission of paperwork, including terminations, labor variance action plans, and operational models. Analyzes and proactively manages both the financial and operational performance of assigned buildings. Ensures payroll accuracy and timely submission, while correcting discrepancies when applicable. Provides leadership to Supervisors and Lead personnel assigned to the buildings. Demonstrates adaptability and flexibility in dynamic environments, adjusting strategies to meet evolving client needs. Effectively manages multiple tasks and priorities, showcasing strong multitasking abilities. Holds oneself accountable for project outcomes, ensuring responsibilities are met with integrity. Exhibits ownership by proactively addressing challenges and driving continuous improvement.

Qualifications

Bachelor's degree in business administration or related project management experience 3 - 5 years of progressive management experience growing bottom-line profit in a building service industry Successful track record of growing business organically Proficiency in MS Office Suite (Word, Excel, Outlook, and PowerPoint) Multi-tasking and time management skills with the ability to prioritize tasks Ability to execute against a project plan Highly organized and detail-oriented Excellent analytical and problem-solving skills Strong communication and customer service skills Demonstrated budget management capabilities Proven adaptability and flexibility in managing changing project demands

REQNUMBER: 159658

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

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