About the Department
For more than 100 years, Novo Nordisk has been tackling the unmet medical needs of people living with serious chronic diseases, such as diabetes & obesity. Being part of Novo Nordisk allows our employees to embark on the opportunity to help improve the quality of life for millions of people around the world.
Our new Petersburg, Virginia site marks a strategic move to advance our capabilities in Emerging Technologies (ET) within Chemical API development and production. The highly experienced site is designed to strengthen and accelerate our Small Molecule (SMOL) strategy while amplifying our operational capacity. This is to safeguard and support ET´s SMOL projects in the coming years, aligning with our vision and strengthening our potential for growth and innovation.
What we offer you:
Leading pay and annual performance bonus for all positions
All employees enjoy generous paid time off including 14 paid holidays
Health Insurance, Dental Insurance, Vision Insurance - effective day one
Guaranteed 8% 401K contribution plus individual company match option
Family Focused Benefits including 14 weeks paid parental & 6 weeks paid family medical leave
Free access to Novo Nordisk-marketed pharmaceutical products
Tuition Assistance
Life & Disability Insurance
Employee Referral Awards
At Novo Nordisk, you will find opportunities, resources, and mentorship to help grow and build your career. Are you ready to realize your potential? Join Team Novo Nordisk and help us make what matters.
The Position
Provide operational support as part of a cross-functional IT Infrastructure team, as well as assist in the maintenance & administration of automated control & IT systems for manufactuing API site projects & future operations. Responsible for the configuration, installation & working condition of the automation equipment control systems & computer Information systems throughout the facility, including site ERP systems, SAP.
Relationships
Reports to Manager.
Essential Functions
Install, troubleshoot, diagnose & resolve issues with IT network devices (switches, routers, firewalls, WAPs, etc.) & infrastructure systems (Monitoring Tools, Network Management systems, etc.)
Hands-on with hardware & software including server room & patch room build outs
Operate infrastructure networks equipment/systems under FDA regulations & guidelines as they relate to computer-based information & automation systems
Provide tier 1-2 IT network support, including after-hours
Provide tier 1-2 server administration/support for onsite virtual servers
Provide tier 1 support of site ERP system, SAP, including iDOC monitoring, analysis, & resolution
Liaison between Site end users & HQ end user support for site ERP system, SAP
Provide ad-hoc production support & after-hours support to the site for IT related issues
Inventory control of patch cables, video cables, peripherals & other IT items
Maintain network/infrastructure documentation in accordance with corporate requirements
Support backup/restore processes for manufacturing systems
Interact with equipment & service vendors for troubleshooting, installation, improving reliability &/or efficiency purposes
Perform life-cycle system management tasks in conjunction with corporate IT teams for network & infrastructure systems
Participate in corporate infrastructure guidance groups
Provide superior customer service
Identify, report & may recommend corrective action for any unsafe conditions to a supervisor, or department manager
Adhere to safety procedures including, but not limited to wearing product specific Personal Protective Equipment (PPE) requirements, safety glasses, lock out, confine space & other company policies & procedures
Follow all cGMPs & ensures that product is manufactured according to procedure & current Good Manufacturing Practices
Maintain training readiness
Follow all safety and environmental requirements in the performance of duties
Other duties as assigned
Physical Requirements
Ability to work in an open office environment with the possibility of frequent distraction. Ability to travel up to 10% of the time. (% can change on a case-by-case basis based on the role.)
Qualifications
Bachelor's Degree in Computer Science, Information Technology or related field from an accredited university required
May consider an Associate's degree in Computer Science, Information Technology or related field from an accredited college and seven (7) years of experience implementing & administering networks in a medium-to-large enterprise environment and supporting Windows based virtual servers
May consider a High School Diploma or GED with a minimum of nine (9) years of experience implementing & administering networks in a medium-to-large enterprise environment and supporting Windows based virtual servers
Minimum of five (5) years of experience implementing & administering networks in a medium to large enterprise environment required
Minimum of five (5) years of experience supporting Windows based virtual servers required
Minimum of two (2) years of experience in support of production operations preferred
Experience supporting IT network infrastructure, preferably Cisco equipment required
Specific knowledge of networking principles & concepts required
Preferred skills and qualifications:
Certification in a networking infrastructure discipline (e.g., CCENT, Network +)
Experience supporting Windows based virtual servers
Experience in pharmaceutical, biotech, food, cosmetic, beverage or relevant work
Certification in a networking infrastructure discipline (e.g., CCENT, Network +)
Experience with SAP
Knowledge of Microsoft Office
Experience with VMWare
Organization/Planning: Excellent organizational & planning skills, customer service skills & problem-solving skills
We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
At Novo Nordisk, we're not chasing quick fixes - we're creating lasting change for long-term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and defeating diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger - a legacy of impact that reaches far beyond today.
Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.
If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
