Key Responsibilities:
Manually process billing data for customer invoices?using excel formulas, pivots, and macros.
Perform audits to ensure accuracy of billing information entered in client system?
Verify the correct financial coding for charges to be billed on invoices
Certify the invoice for payment and authorize the invoice for payment
Determine & trigger required actions/coordinate with dispute agents for resolutions
Develop solutions to tactical billing issues and work with client and Accenture support teams to implement new features
Analyze complex disputes received from dispute team and determine actions for resolution and trigger required actions by coordinating with dispute agents
Support User Testing where needed?
Onboard customer billing data into client billers (rates, credits, fees, and hierarchy)
Perform pre-bill validations and share anomalies with billing operations teams
Document, communicate, and coordinate recovery/remediation issues through client communication vehicles. Coordinate with key interfaces such as Tech Dev, Dispute Management, BRMs, Product, Sales, and Governance
Support internal and external audits at periodic intervals to ensure adequate controls are in place for the observations identified
Perform post bill quality reviews and share findings with relevant stakeholders?
Support the client billing audit liaison in billing operations audits, develop remediation, and execute remediation plan
Coordinate with client's Bill Quality Change Management team in supporting conversion bill auditing activities
Review accounts and bills, log production issues, participate in troubleshooting and solution sessions?
Refund check processing and reconciliation
Contract Implementation
Role Requirement:
Candidate must be eligible and willing to pursue Government Security Clearance.
Basic Qualifications
Minimum of 2 years of customer service experience
Minimum of 2 years of billing invoice processing experience
Preferred Skills
Stakeholder management experience
Critical thinking skills
Billing Reconciliation
Microsoft Excel
Microsoft Excel Data Analysis
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We anticipate this job posting will be posted until 07/11/2026.Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:
U.S. Employee Benefits | Accenture (https://www.accenture.com/us-en/careers/local/benefits)
Role Location Hourly Salary RangeCalifornia $23.13 to $48.13Cleveland $21.39 to $38.51Colorado $23.13 to $41.59District of Columbia $24.62 to $44.28Illinois $21.39 to $41.59Maine $19.66 to $35.43Maryland $23.13 to $41.59Massachusetts $23.13 to $44.28Minnesota $23.13 to $41.59New York $21.39 to $48.13New Jersey $24.62 to $48.13Virginia $21.39 to $44.28Washington $24.62 to $44.28
Requesting an Accommodation
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