Summary This position serves as Computer Assistant as a developmental position GS-06 located in the Office of Medical Administration Service, Oklahoma City VA HCS, composes a career ladder structure to the Full Performance level of Computer Assistant GS-07. Responsibilities Duties include, but are not limited to: Responsible for the overall planning, coordination, implementation, management, and evaluation of the clinical applications of Secure Messaging. Establishes and/or maintains updated information to the MAS Sharepoint and MAS Dashboard. Awareness of management discussions, decisions, and policy making concerning these vital electronic resources; consults and advises their Supervisor and Service Chief on all related matters. Responsible for specific action item reports assigned by the MAS Supervisor related to other areas of MAS. Engages in outreach planning and activities, including work with potential non-VA community partners to improve care and safety of Veterans healthcare services via initiatives and programming. Maintains a written statement of the and Secure Messaging program mission and scope of services which is developed with program staff and resources. Ensures that and Secure Messaging programs have a facility-wide emergency and disaster contingency plan developed and in place, which incorporates National, Network, and Local standards. Coordinates with all MAS Section Chiefs for input and sharing of electronic information through the MAS SharePoint and MAS Dashboard. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday-Friday, 7:30am-4:00pm Compressed/Flexible: Not Authorized Telework: This position is not authorized for telework. Virtual: This is not a virtual position. Position Description/PD#: Computer Assistant/PD115310 and PD114040 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/10/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position, you must have served 52 weeks at the GS-05, and for a GS-07 position, you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience GS-06: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Knowledge of VHA directives and policies applicable to the, Secure Messaging, MAS SharePoint and MAS Dashboard programs. The work involves gathering information, identifying and analyzing issues, and developing recommendations to resolve substantive problems of effectiveness and efficiency for training operations in a program or program support setting. Issues, problems, or concepts are not always susceptible to direct observation and analysis. Will be required to show substantial levels of flexibility/adaptability, a depth of technical knowledge and skill, and a willingness to operate optimally in a team environment. Knowledge of computer systems and technical aspects of the hardware and software for output/input and analyses of data. Computer skills (Microsoft Word, PowerPoint, Excel, Access), Familiarity with MAS Computer Programs (VistA, CPRS, Fileman); Familiarity with the computer system used for any shared military facilities; Comprehension of MAS reports. Knowledge of Information Technology (IT) infrastructure and a strong ability to fix common problems as they occur and do advanced troubleshooting or more complicated problems. Knowledge of a wide range of office automation skills and the use of several different software programs to enhance training programs. Interpersonal skills in maintaining effective interpersonal relationships and negotiating solutions with supervisory, professional and non-professional staff, personnel and other services, staff in other VA facilities, other health care facilities and with outside suppliers/vendors. Specialized Experience-GS-07: You must have one year of specialized experience equivalent to at least the next lower grade GS-6 in the normal line of progression for the occupation in the organization. Knowledge of VHA directives and policies applicable to the, Secure Messaging, MAS SharePoint and MAS Dashboard programs. The work involves gathering information, identifying and analyzing issues, and developing recommendations to resolve substantive problems of effectiveness and efficiency for training operations in a program or program support setting. Issues, problems, or concepts are not always susceptible to direct observation and analysis. Will be required to show substantial levels of flexibility/adaptability, a depth of technical knowledge and skill, and a willingness to operate optimally in a team environment. Knowledge of computer systems and technical aspects of the hardware and software for output/input and analyses of data. Computer skills (Microsoft Word, PowerPoint, Excel, Access), Familiarity with MAS Computer Programs (VistA, CPRS, Fileman); Familiarity with the computer system used for any shared military facilities; Comprehension of MAS reports. Knowledge of Information Technology (IT) infrastructure and a strong ability to fix common problems as they occur and do advanced troubleshooting or more complicated problems. Knowledge of a wide range of office automation skills and the use of several different software programs to enhance training programs. Interpersonal skills in maintaining effective interpersonal relationships and negotiating solutions with supervisory, professional and non-professional staff, personnel and other services, staff in other VA facilities, other health care facilities and with outside suppliers/vendors. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
