Universal Banker

Peoples Bank • Chicago, IL • 3h ago

This is a great opportunity for a Floating Universal Banker II. This position requires travel to various Northwest Indiana and South Chicagoland locations.

10% float stipend included

Job Summary

Provide prompt, efficient and friendly service to ensure an excellent customer experience to all customers and employees. Acknowledges customers' needs with suggestions and referrals of appropriate Bank products and services. Perform all tasks accurately and efficiently while remaining in compliance with the established Bank policies and procedures. These individuals will need to be outgoing, sales oriented, flexible, adaptable and results driven. They must demonstrate the ability to work independently and with a team, make sound decisions and use critical thinking skills.

Duties and Responsibilities

Performs all UB I duties at a proficient level including, but not limited to the following items:

Processes all teller line transactions at a proficient level; including but not limited to accepting deposits and loan payments, verifying cash and endorsements, cashing checks, issuing official checks and potentially including providing overrides and approvals

Counts and balances the cash drawer daily, taking proactive steps to identify and resolve discrepancies when the balance is off

Follows BSA/AML/OFAC policies and/or procedures to report any suspicious activity

Always maintain integrity, including keeping all Bank business and information confidential

Opens new accounts for customers accurately and efficiently

Handles more complex customer inquiries and requests

Demonstrates strong sales skills. Routinely seeks to refer additional products when appropriate and documents referrals in Salesforce (includes referrals to other lines of business)

Moves seamlessly through the banking center acting in a variety of roles as necessary

Adapts easily to meet all needs

Participates in Bank and Team activities

May seek additional responsibilities such as internal committee involvement or corporate initiatives

May serve as backup to manager in their absence

May possess ability to effectively mentor others

Qualifications

High school diploma or its equivalent

One year of retail banking experience required

Six months of new account experience required

Experience with Microsoft Office Suite required

Must have smartphone (iOS or Android) that is able to support security features required by the Bank's IT security guidelines

ABOUT US

For over a century, Peoples Bank has served as a cornerstone of customer commitment, helping our communities thrive and continuously supporting our community members. Proudly bearing the Finward name as a Finward Company, our logo symbolizes our unwavering dedication to financial excellence, advanced technology, and elevating the customer journey.

Headquartered in Munster, Indiana, Peoples Bank offers an extensive array of consumer, business, and wealth management solutions, alongside cutting-edge digital banking services. With conveniently located Peoples Banking Centers spread across Northwest Indiana and Chicagoland, we uphold a tradition of delivering top-notch performance to our valued residents.

At Peoples Bank, we are driven by a passion for fostering success within our customer base and communities. Anchored in our core values of Stability, Integrity, Community, and Excellence, we are committed to building strong partnerships with our customers and communities to help them achieve financial success. Through innovative engagement and technology, we ensure an exceptional customer experience at every turn.

For more information on benefits visit the Careers page of our company website at https://www.ibankpeoples.com/resources/careers.

Peoples is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

Equal Housing Lender/ Member FDIC

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://ibankpeoples.applicantpro.com/jobs/4137162-1023512.html

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