Job No: 542073
Work Type: Full-time
Location: PHOENIX
Categories: Emergency Management,Information Technology/Services
ARIZONA DEPARTMENT OF CORRECTIONS, REHABILITATION & REENTRY Our mission is to enhance public safety across Arizona through modern, effective correctional practices and meaningful engagements.
The Arizona Department of Corrections, Rehabilitation and Reentry (ADCRR) is committed to creating a safe, secure, and humane correctional system. With public safety top of mind, ADCRR and its more than 8,000 officers and professional staff are driven by a heart for public service and a commitment to deliver perfect effort each day. ADCRR is redefining itself as an agency whose daily work centers on transparency, accountability, and fairness.
PROGRAM PROJECT MANAGER (SYSTEMS/NETWORK MANAGER SENIOR)
Job Location:
Address: EMERGENCY MANAGEMENT UNIT 701 West Jefferson Street Phoenix, AZ 85034 https://corrections.az.gov/
Posting Details:
Salary: $115,000.00
Grade: 30
Closing Date: 07/14/2026
Job Summary:
The Arizona Department of Corrections, Rehabilitation & Reentry (ADCRR) is seeking an experienced individual who performs as the Senior Vendor, and Contracts Manager responsible for all aspects of vendor management, and associated contracts. This position will also act as the primary liaison for vendor management and for establishing vendor management tools, creating and maintenance of vendor score carding and other vendor management best practices.
This is your great opportunity to join the Department of Corrections!
Job Duties:
Establishes, implements, and maintains vendor management tools and tracks systems
Researches vendors, evaluates vendor performance, develops vendor selection and approves standards, processes and procedures
Resolves vendor disputes, analyzes vendor trends, and risks in performance
Builds vendors relationships
Selects vendors and onboarding processes
Contracts vendor lifecycle management
Contracts vendor negotiation, reviews and maintenance
Performs, and tracks vendor Service Level Agreements
Escalates breaches in Service Level Agreements
Analyzes contracts pending renewals for applicability and viability
Contracts monitoring and compliance
Renews or terminates contracts
Maintains record of all contracts
Supervises staff, evaluates subordinates work, and addresses various personnel issues
Serves as tiered level support for deployed vendor applications, resolves and directs support as necessary
Maintains a log of services activities and tracks resolution
Drives on State business
Performs other duties appropriate to the assignment
Knowledge, Skills & Abilities (KSAs):
Knowledge of:
IT Systems, and departmental policies, systems, policies, practices and procedures
Principles of effective supervision
System analysis
Project management concepts
Contract Management
Vendor Management Best practices
Skill in:
Effective communication and interpersonal relations
Project management
Leadership
Management and supervision
Effective listening skills
Time management
Strong oral, and written communication skills
Interpersonal relations as applied to interaction with State government officials, vendors, staff and individuals associated with the agency and related organizations
Analyzing and resolving computer systems problems
Research techniques
Ability to negotiate with vendors and internal and external stakeholders
Ability to:
Work independently
Work in a prison environment
Balance, prioritize and organize multiple tasks
Use time efficiently
Communicate activities and results as appropriate
Respond promptly to customer needs and take a customer-centric approach to problem-solving
Solicit customer feedback to improve service
Manage difficult or emotional customer situations
Communicate ideas and concepts effectively with a wide variety of individuals at all organizational levels
Establish priorities and meet deadlines and objectives
Manage a diverse workforce
Demonstrated ability to evaluate and test emerging technologies
Apply creative solutions to business problems
Develop and write technical documents and review contracts
Interact both technically with staff and vendor representatives and functionally with users through verbal and written communication sufficient to present clear and concise reports
Maintain confidentiality
Selective Preference(s):
Bachelor's Degree in Technology or related field
Five (5) years experience in managing IT contracts and technology vendors
Pre-Employment Requirements:
Employment is contingent on the selected applicant passing a background investigation.
In an effort to maintain a safe environment, all employees are required to take a Tuberculosis (TB) test during their New Employee Orientation and every year thereafter.
If this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
We offer an excellent and affordable comprehensive benefits package to meet the needs of our employees:
Vacation and sick days with 10 paid holidays per year
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
Robust and affordable insurance plan to include medical, dental, life, short-term and long-term disability options
Exceptional retirement program
Optional employee benefits such as deferred compensation plans, credit union membership, and a wellness program
An incentivized commuter club and public transportation subsidy program
Learn more about the Paid Parental Leave program here (https://hr.az.gov/about/resources/family-leave-expansion) . For a complete list of benefits provided by The State of Arizona, please visit our benefits page (https://benefitoptions.az.gov/jobseekers)
Retirement :
Positions in this classification participate in the Arizona State Retirement System (ASRS).
Enrollment eligibility will become effective after 27 weeks of employment.
Current ADCRR Employees: Consult with your respective Human Resources Liaison if you are in a different retirement plan than the one indicated above.
Contact Us:
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 255-2430. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.
