Ops Coordinator-EE/DOT

FEDEX CORPORATION AND SUBS 12 • Bethlehem, PA • 3h ago

Provides operational support in the pickup and delivery (P&D) area through the coordination of quality, service and administrative functions.

Essential job functions:

Runs and optimizes the routing/package delivery software (ex.: FRO/DRO) to help optimize P&D service.

Dispatches couriers to minimize costs and ensure service integrity.

Tracks service, safety, cost, and quality metrics for the facility.

Investigates and responds to customer complaints (e.g., early/late pickups, rude couriers).

Reports, investigates and follows up on schedule delays, accidents, and equipment failures.

Creates and maintains files for equipment and regulatory compliance.

Coaches drivers and conducts check rides for methods and safety (defensive driving, etc.).

May oversee the P&D operation when P&D Manager is absent.

Performs other administrative and on-road duties as needed.

Minimum Education

High school diploma or GED required; Bachelor's degree in Business, Logistics or a related area preferred.

Minimum Experience

Six months pick-up and delivery operations, administrative support, training, or customer service experience required.

Ability to read and speak the English language sufficiently to understand traffic signs, communicate with traffic safety officials and to respond to official inquiries and directions in accordance with FMCSA enforcement guidance.

Knowledge, Skills and Abilities

Customer service skills necessary to respond to requests and issues effectively and professionally. Ability to work in a fast-paced team environment with changing tasks and priorities. High level of accuracy and attention to detail. Leadership ability to direct and engage employees in the operation. Coaching and training skills necessary to teach courier methods and driving safety. Software skills, including use of FedEx computer system, Microsoft Office software and web-based applications. Knowledge of concepts, practices, procedures, methods and transportation regulations used in Pickup and Delivery (P&D) and Linehaul field operations, including Department of Transportation (DOT) regulations. Must meet qualifications as outlined in section 391 of the Federal Motor Carrier safety regulations. Requires medical exam in accordance with FMCSA or FAA regulations. Non-covered safety-sensitive position. Medical exam required. Ability to work in a constant state of alertness and in a safe manner.

Note: Job duties and KSAs were modified to meet the expected requirements for the Ops Coordinator in the Employee model location resulting from Network 2.0 transitions.

Preferred Qualifications:

Pay Transparency:

This compensation range is a reasonable estimate of the current starting pay range in NJ. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting

salary of the highest level. Actual starting pay is determined by experience relative to the job, market level, specific location and other job-related factors permitted by law. Regular full & part-time employees (who complete 91 days of

employment and work a minimum average of 17 hours per week) are eligible to enroll in medical, dental, and/or vision coverage, tuition reimbursement. Full/part-time employees who are age 21 are eligible for 401(k) after one month of employment.

Pay:

$23.42 / Hour ($23.42/hour-$35.54/hour)

Additional Details:

Part Time, Tuesday-Saturday

For details on our comprehensive benefits, click

here

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws:

Know Your Rights

Pay Transparency

Family and Medical Leave Act (FMLA)

Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

E-Verify Notice (bilingual)

Right to Work Notice (English) / (Spanish)

E-Verify Notice (bilingual)

Right to Work Notice (English) / (Spanish)

EOE, including disability/VETs

Similar Jobs

Retail Sales Associate

Harbor Freight Tools • Allentown, PA • 2h ago

Retail & Hospitality

180763BRPosting Title:Retail Sales AssociateJob Description: A Retail Sales Associate (part-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work...

2h ago

Go to Apply

Attorney/Lawyer

Robert Half • Doylestown, PA • 2h ago

Legal & Paralegal

Description We are looking for an experienced Family Law Attorney to join a boutique legal practice in Doylestown, Pennsylvania. This permanent, onsite position is suited for a lawyer who brings sound judgment, strong co...

2h ago

Go to Apply

Collections Specialist

Aston Carter • Allentown, PA • 2h ago

Finance, Accounting & Banking

Description This Collections Specialist will function within the Finance Department, with a primary focus on overdue account follow-up, dispute resolution, customer communication, and cash collection execution. This role...

2h ago

Go to Apply

Operations Support Associate- Tracker

Casella Waste Systems Inc. • Quakertown, PA • 3h ago

Position Summary The Operations Support Associate will be responsible for providing administrative support to the operations department and maintaining safety documentation and supplies. Key Responsibilities Files and ma...

3h ago

Go to Apply

Warehouse Associate - Nights

Uline Shipping Supplies • Allentown, PA • 3h ago

Manufacturing & Warehouse

Warehouse Associate - Nights Pay from $28 to $34 per hour with significant growth and earning potential! Includes $2 Shift Differential Pennsylvania Branch 700 Uline Way, Allentown, PA 18106 Morning Call's Top Large Empl...

3h ago

Go to Apply

Warehouse Associate - Nights

Uline Shipping Supplies • Allentown, PA • 3h ago

Manufacturing & Warehouse

3h ago

Go to Apply

Warehouse Associate - Overnights

Uline Shipping Supplies • Alburtis, PA • 3h ago

Manufacturing & Warehouse

Warehouse Associate - Overnights Pay from $28 to $34 per hour with significant growth and earning potential! Includes $2 Shift Differential Pennsylvania Distribution Center 8449 Congdon Hill Drive, Alburtis, PA 18011 Go-...

3h ago

Go to Apply

Warehouse Associate - Full-Time

Uline Shipping Supplies • Allentown, PA • 3h ago

Manufacturing & Warehouse

Warehouse Associate - Full-Time Pay from $27 to $32 per hour with significant growth and earning potential! Pennsylvania Branch 700 Uline Way, Allentown, PA 18106 Morning Call's Top Large Employer of 2026! Go-getters wan...

3h ago

Go to Apply

Nurse Technician (Pediatrics)

Elderwood • Doylestown, PA • 4h ago

Hospital & Medical

Overview Join Our Team as a Nurse Technician (CNA) at Pediatric Specialty Care - Point Pleasant, PA! About Us: Pediatric Specialty Care in Point Pleasant, PA (Bucks County) provides comprehensive care to medically fragil...

4h ago

Go to Apply

Nurse Technician (Pediatrics)

Elderwood • Point Pleasant, PA • 4h ago

Hospital & Medical

Salary Starting at $19.00 / hr Overview Join Our Team as a Nurse Technician (CNA) at Pediatric Specialty Care - Point Pleasant, PA! About Us: Pediatric Specialty Care in Point Pleasant, PA (Bucks County) provides compreh...

4h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)