Departmental Technician 7-E9 - Civil Rights Claims Examiner
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Departmental Technician 7-E9 - Civil Rights Claims Examiner
Salary
$48,318.40 - $66,372.80 Annually
Location
Detroit, MI
Job Type
Limited Term (position has expiration date)
Job Number
1501-26BK-ENF46
Department
Civil Rights
Opening Date
07/06/2026
Closing Date
7/13/2026 11:59 PM Eastern
Bargaining Unit
UNITED AUTO WORKERS (UAW)
Description
Benefits
Questions
Job Description
This is a limited term position. There is a possibility that it may become permanent, but that is not guaranteed.
The Michigan Department of Civil Rights (MDCR) has one of the most important roles in state government - so important that the Michigan Civil Rights Commission (MCRC) is enshrined in the Michigan Constitution: to investigate allegations of unlawful discrimination and to secure the equal protection of civil rights. MDCR was created in 1965 to carry out the work of the Commission.
MDCR is an administrative law enforcement agency with investigative and enforcement authority. The Enforcement Process includes all of the tasks performed when a customer interacts with MDCR about a civil rights-related need or concern, including investigation and resolution of complaints of discrimination, outreach and education, and community engagement. This position serves as a first point of contact for customers who are seeking to file a discrimination complaint. The work environment is fast paced, deals with diverse populations of people and entails contacting claimants to assess civil rights concerns as well as writing allegations of discrimination into a civil rights complaint.
Position Description (https://mcsc.state.mi.us/AgencyPDFs/MDCR%20Intake%20PD%20Updated%202023.pdf)
Required Education and Experience
This position generally requires the education acquired through completion of high school and one year of administrative experience. Specific information on the education and experience required for different class levels is in the job specifications for the Departmental Technician class. (https://www.michigan.gov/-/media/Project/Websites/mdcs/JOBSPECS/D/DepartmentalTechnician.pdf?rev=6325f0febf23402ead0317a2e68ec439)
Additional Requirements and Information
Your application for any position does not guarantee that you will be contacted by the Department for further consideration. Only those applicants interviewed may be notified of the results.
Please attach your cover letter and resume to your application. If applicable, please attach an OFFICIAL copy of your transcripts.
Accommodations
If you require a reasonable accommodation to participate in the application or selection processes, please contact theADA coordinator (https://www.michigan.gov/ose/-/media/Project/Websites/ose/Contact/RACs.pdf) for the agency that posted this position vacancy.
State employment also offers rewarding careers where you can help Michiganders enjoy better lives. Many State of Michigan jobs offer alternate work schedules and remote-work options that can help give the flexibility you need. The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.
More details on benefits for our new hires are below:
Rewarding Work:State of Michigan jobs allow you to serve Michiganders in many different ways depending on your interests and skills. Help preserve and protect our environment and the public health; enforce state laws and regulations; advocate for children, families, and victims of discrimination; support our state's military and veterans; rebuild our state's infrastructure; or support other state agencies through our fiscal, IT, and HR systems.
Insurance Benefits:The State of Michigan offers health, mental health, dental, and vision insurance to eligible career employees, their spouses, and their children. The state also covers a life-insurance benefit of two times employees' annual salary (up to $200,000). The state also offers long-term-disability insurance that can provide continuing benefits if an injury or illness prevents employees from working. More information is available at www.mi.gov/employeebenefits.
Retirement Programs:The State of Michigan offers 401(k) and 457 plans for new hires to save for retirement. The state will automatically contribute an amount equal to 4% of your pay to a 401(k) account. The state will also match up to 5% of your pay if you contribute to your 401(k) account. Your contributions vest immediately, and the state's contributions fully vest after just 4 years. More information is available athttp://www.mi.gov/orsstatedc.
Vacation and Sick Leave:Eligible full-time employees receive between15 and 35 personal daysand 13 sick daysper year that may be rolled over to the following year if not used. Eligible employees also receive an additional day each year for community service or school functions.
Paid Parental Leave:Eligible employees can take 12 weeks of paid leaveimmediately after a birth or adoption to allow needed time together at home with a new child.
Paid Holidays:Eligible employees receive 13 or 14 paid holidays each year including New Year's Eve and Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, the Fourth of July, Labor Day, Election Day, Veterans Day, Thanksgiving, Thanksgiving Friday, Christmas Eve and Day.
Bonus Programs:Eligible employees with five years of service also receive annual longevity bonuses that grow as seniority increases. Some positions also may qualify for recruitment, retention, and performance bonuses or other special pay premiums.
Military Pay Differential:Employees in the guard or reserves may also qualify for supplemental pay benefits if miliary pay during qualifying duty is less than normal state pay. Prior military service may also allow seniority credits to accelerate eligibility for longevity bonuses and additional personal leave accrual.
Tax-Advantaged Programs:In addition to 401(k) and 457 retirement accounts, the state also offers flexible spending account (FSA), health savings account (HSA), and qualified transportation fringe benefit (QTFB) programs that can help you save money by reducing your taxable income.
Student Loan Forgiveness:Working for the State of Michigan may allow you to participate in programs that forgive the balance of qualifying student loans. Please view Student Loan Information (https://studentaid.gov/manage-loans/forgiveness-cancellation) to help determine if you could qualify is available from the U.S. Department of Education.
Tuition Reduction:Some colleges and universities offer savings to eligible employees and family members to further their education while working for the State of Michigan.
Professional Development: To help develop your career, programs are available to apply for reimbursement of up to $2,000 a year for education and training for college course credits and non-degree programs.
Alternative and Remote Work Schedules:Depending on the nature of their duties, many state jobs offer flexible work schedules and remote or hybrid telecommuting options that can help obtain the work-life balance that you seek.
Great Lakes and Great Times:Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park-just for starters. Our cities offer concerts and cultural events, storied sports teams, education hubs, vibrant downtowns, one-of-a-kind craft beverages, and renowned restaurants for every appetite. From urban centers to beach towns to the great outdoors, the opportunities are endless. With your state salary and benefits and Michigan's affordable cost of living, you can explore all that Michigan has to offer.
Updated: 2/28/24
01
DPTLTCH - Do you possess at least an educational level typically acquired through the completion of high school?
Yes
No
02
DPTLTCH - Please select your level of experience.
At least one year of experience performing administrative support activities equivalent to the 7-level in state service OR completion of at least two years of college (60 semester or 90 term credits).
At least One year of experience performing administrative support activities equivalent to the 8-level in state service. OR One year of experience as a technician or paraprofessional equivalent to the entry level in state service. OR possession of a Bachelor's degree in any major.
At least One year of experience as a supervisor of administrative support activities equivalent to the 9-level in state service. OR One year of experience performing administrative support activities equivalent to the 9-level in state service. OR Two years of experience as a technician or paraprofessional, including one year of experience equivalent to the intermediate level in state service. OR possession of a Bachelor's degree in any major and at least one year of job-related experience.
At least Two years of experience as a supervisor of administrative support activities equivalent to the 9-level in state service. OR Two years of experience performing administrative support activities equivalent to the 9-level in state service. OR Three years of experience as a technician or paraprofessional, including one year of experience equivalent to the experienced level in state service.
03
Please select the number of years of experience you possess in working with diverse customers.
None
Less than one year
One to three years
Three to five years
More than five years
04
Please describe your experience working with diverse customers. If none, please put N/A.
05
Please select the number of years of experience you possess in working with sometimes difficult or vulnerable customers.
None
Less than one year
One to three years
Three to five years
More than five years
06
Please describe your experience working with sometimes difficult or vulnerable customers. If none, please put N/A.
07
How many years of experience do you possess working in a position that requires the ability to multi-task and continually re-prioritize your job assignments during each workday?
None
Less than one year
One to three years
Three to five years
More than five years
08
Please describe your experience working in a position that requires the ability to multi-task and continually re-prioritize your job assignments. If none, please put N/A.
09
Please describe how you organize your daily duties and prioritize a caseload. Please describe the specific method you would use to address urgent needs, daily duties and tasks that may require you to pivot direction.
10
Please attach a document that answers the following question: What do you understand the mission of the Enforcement Bureau to be? How do you see this position fitting into that mission? Your response should be no more than one page. Did you attach the document? Failure to do so may result in your application being screened out.
Yes
No
Required Question
Employer
State of Michigan
Department
Civil Rights
Address
400 S. Pine Street, P.O. Box 30002
Lansing, Michigan, 48909
Phone
800-788-1766
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