ABOUT LEGENDS GLOBAL | HUNTINGTON PLACE

Legends Global is redefining excellence in live events, venue management, and hospitality. With a global portfolio of 350+ iconic venues and a 360 approach that integrates Partnerships, Premium Experiences, Merchandise, Technology, and Operations, Legends Global delivers world-class results for clients and unforgettable moments for guests.

At Huntington Place Detroit --- the 16th largest convention center in the United States --- that global expertise meets Detroit's energy, innovation, and resilience. Together, we're shaping the future of live experiences in the heart of the Motor City.

THE ROLE

The Assistant Operations Manager -- Environmental Services supports the Operations Manager in overseeing the daily operations of the Environmental Services department. This role assists in establishing and implementing departmental objectives, managing personnel, maintaining service standards, and ensuring operational efficiency throughout Huntington Place.

The Assistant Operations Manager plays a key role in workforce planning, training, budgeting, inventory management, vendor relations, and maintaining a safe, clean, and welcoming environment for guests, clients, and employees. This position requires a collaborative leader who can effectively manage multiple priorities while supporting a unionized workforce in a fast-paced event environment.

ESSENTIAL DUTIES & RESPONSIBILITIES

Department Operations & Leadership

Assist in supervising the daily operations of the Environmental Services department. Coordinate and oversee the day-to-day workflow of departmental staff. Participate in daily staff briefings and operational planning meetings. Support departmental initiatives and continuous improvement efforts.

Workforce Management

Assist with recruiting, interviewing, onboarding, training, performance evaluations, promotions, and corrective action processes. Support scheduling efforts and complete weekly staffing forecasts. Assist with payroll management and workforce administration. Train employees to perform their duties safely and efficiently. Interpret and administer union contract provisions and workplace guidelines.

Budget & Inventory Management

Assist with developing and managing departmental budgets. Manage inventory levels and approve or facilitate purchasing as needed. Negotiate vendor pricing and verify invoices, receipts, and contract costs. Monitor departmental expenditures and recommend cost-saving opportunities.

Quality Assurance & Safety

Conduct periodic inspections to ensure cleaning standards and service expectations are met. Ensure all machinery, vehicles, and equipment are properly operated and maintained. Promote compliance with safety procedures related to chemicals, biohazards, machinery, and workplace operations. Maintain adherence to applicable safety regulations and environmental standards.

Process Improvement & Customer Relations

Evaluate operational strategies, processes, and procedures and recommend improvements to increase productivity and efficiency. Communicate effectively with customers during meetings and operational interactions. Build and maintain productive relationships with vendors and business partners. Create and present reports, budgets, operational up

Huntington Place Detroit

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Assistant Operations Manager- Environmental Services