Customer Service

Robert Half • Manassas, VA • 2h ago

Description

We are looking for a reliable and customer-focused Customer Service Representative to join our team. This role is ideal for someone who enjoys assisting customers, managing multiple priorities, and providing exceptional service in a fast-paced environment. The successful candidate will possess strong communication skills, the ability to juggle multiple tasks, and at least one year of customer service experience.

Responsibilities

Answer and direct incoming calls using a multi-line phone system.

Provide professional, courteous, and timely assistance to customers.

Respond to customer inquiries and resolve issues efficiently.

Manage multiple tasks and priorities while maintaining accuracy and attention to detail.

Maintain accurate records and documentation of customer interactions.

Collaborate with team members and other departments to ensure customer needs are met.

Perform general administrative and customer support duties as assigned.

Deliver a positive customer experience with every interaction.

Requirements

Minimum 1 year of customer service experience required.

Experience managing a multi-line phone system.

Excellent verbal and written communication skills.

Strong organizational and multitasking abilities.

Ability to work effectively in a fast-paced environment.

Proficient with basic computer applications and office software.

Professional, dependable, and customer-service oriented.

Ability to work independently and as part of a team.

TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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