Retail Service Team member

Michaels • New York, New York • 1h ago

Store - LI-ROOSEVELT FIELD, NY

Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.

Help customers shop, locate products, and provide them with solutions

Provide a fast and friendly checkout experience; execute cash handling to standards

Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments

Educate customers on the Voice of Customer (VOC) survey

Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)

Participate in the truck unload, stocking, and planogram (POGs) processes

Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store

Perform Store In Stock Optimization (SISO) and AD set duties as assigned

Support shrink and safety programs

Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards

Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members

Cross trained in Custom Framing selling and production

Other duties as assigned

Preferred Knowledge/Skills/Abilities

Preferred Type of experience the job requires

Retail and/or customer service experience preferred

Physical Requirements

Work Environment

Ability to remain standing for long periods of time

Ability to move throughout the store

Regular bending, lifting, carrying, reaching, and stretching

Lifting heavy boxes and accessing high shelves by ladder or similar equipment

If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Michaels requires all team members in this role to be at least sixteen (16) years or older.

Total Base Pay Range for this Position:

$17.25 - $20.30

This position may be eligible for overtime compensation in accordance with state and local laws.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com ?and? Michaels.ca .?The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit? www.michaels.com .

Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance (https://careers.michaels.com/us/en/benefits) page. For additional information regarding benefits, visit MIKBenefits.com

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

EEOC Know Your Rights Poster in English (https://www.eeoc.gov/sites/default/files/2022-10/22-088\EEOC\KnowYourRights\10\20.pdf)

EEOC Know Your Rights Poster in Spanish

EEOC Poster Optimized for Screen Readers (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\KnowYourRights\screen\reader\10_20.pdf)

Federal FMLA Poster

Federal EPPAC Poster (https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf)

Similar Jobs

Retail Framer -Part Time

Michaels • New York, New York • 1h ago

Retail & Hospitality

Store - LI-COMMACK, NY Build customer relationships while creating a memorable framing solution for their art. Help customers shop our store and be able to find what they're looking for. Provide a safe, clean and clutter...

1h ago

Go to Apply

Retail Shortage Control - Part Time

Burlington • Oceanside, NY • 1h ago

Retail & Hospitality

Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service! As a Shortage Control Associate (SCA), your role directly impacts the store's s...

1h ago

Go to Apply

Food & Beverage Manager

Loews Hotels Inc • New York, NY • 6h ago

Retail & Hospitality

Loews Regency New York Hotel has a legacy of luxury - expertly orchestrated and masterfully performed. Located in midtown Manhattan, the property seamlessly blends its iconic Art Deco design with modern sensibilities, cr...

6h ago

Go to Apply

Hallmark Field Merchandiser Floater (parttime) Bronx, NY 10462

Hallmark Marketing Company LLC • Bronx, NY • 6h ago

Retail & Hospitality

Description To learn more about this role, watch our field merchandisers in action. As a Field Merchandiser Floater you'll have the opportunity to work independently to showcase your organization and time management skil...

6h ago

Go to Apply

Retail Merchandising Manager

Michaels • New York, New York • 1d ago

Retail & Hospitality

Store - LI-OCEANSIDE, NY Lead and support inventory management and merchandising standards and maintenance. Plan for and provide a well merchandised and in-stock store for the customer to shop. Help customers shop and fi...

1d ago

Go to Apply

Assistant Operations Manager (New York)

SPPlus • New York, NY • 1d ago

Retail & Hospitality

Assistant Operations Manager (New York)Requisition ID2026-57385 Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : LocationUS-NY-MA...

1d ago

Go to Apply

Assistant Manager, Valet Operations

SPPlus • New York, NY • 1d ago

Retail & Hospitality

Assistant Manager, Valet OperationsRequisition ID2026-58325 Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : LocationUS-NY-MANHAT...

1d ago

Go to Apply

Assistant Operations Manager

SPPlus • New York, NY • 1d ago

Retail & Hospitality

Assistant Operations ManagerRequisition ID2026-58681 Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : LocationUS-NY-MANHATTAN Loc...

1d ago

Go to Apply

Assistant Operations Manager

SPPlus • New York, NY • 1d ago

Retail & Hospitality

Assistant Operations ManagerRequisition ID2026-58510 Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : LocationUS-NY-MANHATTAN Loc...

1d ago

Go to Apply

Deputy Director, Warehouse & Delivery

City of New York • New York, NY • 1d ago

Retail & Hospitality

Job Description IMPORTANT NOTE: CANDIDATES MUST BE PERMANENT IN THE ADMINISTRATIVE STOREKEEPER CIVIL SERVICE TITLE OR ARE PERMANENT IN A COMPARABLE CIVIL SERVICE TITLE ELIGIBLE FOR A 6.1.9 TITLE CHANGE. PLEASE INCLUDE YO...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)