Front Desk Agent | Hamilton Courtyard

Shaner Operating Corp • Hamilton, OH • 2h ago

Shaner Hotels has an amazing opportunity at the Courtyard Hamilton, located in trendy Hamilton, OH. Located in downtown Hamilton and just minutes from Cincinnati, this Hamilton Courtyard provides exceptional guest service, first rate amenities, and access to a variety of family-friendly destinations. If you are serious about providing first rate guest service, and take pride in your work, we would like to speak with you!

Shaner Hotel Group

Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries.

We partner with the top Hospitality Brands including independent locations as well.

We provide a variety of

services

for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.

Handle guest complaints ensuring guest satisfaction.

Process all check-ins and check-outs according to established hotel requirements.

Adhere to payment, cash handling and credit policies/procedures.

Generate, print, and distribute daily reports to designated departments/personnel.

Resolve discrepancies on the room status report with Housekeeping.

Other duties as assigned.

Responsibilities

Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.

Qualifications

High school graduate or equivalent.

Minimum one year customer service experience; previous hotel experience preferred.

Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.

Computer experience preferred.

Bilingual English/Spanish a plus.

Knowledge of local activities and attractions appropriate for clientele.

High school graduate or equivalent.

Minimum one year customer service experience; previous hotel experience preferred.

Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.

Computer experience preferred.

Bilingual English/Spanish a plus.

Knowledge of local activities and attractions appropriate for clientele.

Similar Jobs

Retail Route Merchandiser (OH, Cincinnati)

Five Star Breaktime Solutions • Cincinnati, OH • 41min ago

Retail & Hospitality

Retail Route Merchandiser (OH, Cincinnati)OH, Cincinnati About the Role Five Star Breaktime Solutions is a premier provider of away-from-home convenience services, committed to delivering innovative breaktime solutions t...

41min ago

Go to Apply

Director of Food & Beverage | Hotel Celare Cincinnati

Shaner Operating Corp • Cincinnati, OH • 2h ago

Retail & Hospitality

Join the Team at Hotel Celare, A Marriott Tribute Portfolio - Where Innovation Meets Hospitality Shaner Hotels is offering an exciting opportunity to be part of something extraordinary. Welcome to Hotel Celare-a vibrant...

2h ago

Go to Apply

Bartender | Iris Cafe | Hotel Celare, a Marriott Tribute Portfolio

Shaner Operating Corp • Cincinnati, OH • 2h ago

Retail & Hospitality

2h ago

Go to Apply

Part Time Retail Field Trainer

ADVANTAGE SALES & MARKETING LLC • Springboro, OH • 5h ago

Retail & Hospitality

We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a netwo...

5h ago

Go to Apply

Maintenance Technician

JONES LANG LASALLE AMERICAS INC • Hamilton, OH • 5h ago

Retail & Hospitality

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring...

5h ago

Go to Apply

Maintenance Technician III - Filling (Day Shift)

RESILIENCE US INC • Hamilton, OH • 5h ago

Retail & Hospitality

A career at Resilience is more than just a job - it's an opportunity to change the future. Resilience is a technology-focused biomanufacturing company that's changing the way medicine is made . We're building a sustainab...

5h ago

Go to Apply