Application Business Software Analyst
Location
US-MS-Ridgeland
Job ID
2026-19673
Category
Information Technology
Type
Regular Full-Time
Job Grade
11
FLSA Status
Exempt
Working Hours
40 hours weekly | Monday - Friday 8-5 with on-call support flexibility.
Job Location: Company
IT Banking Systems - 10006
Overview
The responsibilities of this position include providing comprehensive support to business units and application developers for both vendor-provided and internally developed software solutions. This position requires the ability to work independently and collaboratively to analyze, design, and implement software that aligns with organizational objectives. Serving as a key liaison between business stakeholders, IT developers, and software vendors, this role ensures effective communication and successful delivery of technology solutions.
This position may be filled as a Level I, II, III, or IV based on additional responsibilities and qualifications required.
Responsibilities
Work closely with business owners to assess system capabilities through research and fact-finding around applicable business system
Coordinate functional requirements with business management and application developers to determine effective solutions
Assist business owners with identification of technical problems and issues
Work closely with application developers to create detailed specifications to ensure that the business enhancement will be satisfied in an accurate and timely manner
Create accurate and complete test plans for application testing
Work with end users to develop and execute their test cases
Proactively seek opportunities for business improvements
Develop in-depth knowledge of the business unit by regular interaction with business owners
Provide project support and administrative functions
Perform additional duties as assigned
Qualifications
Bachelor's degree in Computer Science, Information Technology, Computer Engineering, Management/Business/Computer Information Systems, or Business Administration (with emphasis in IT, analytics or business systems), or equivalent work experience in a related IT field
Minimum three (3) years of relevant experience as a business analyst with related experience with use cases and expected deliverables of technology-driven solutions or
Minimum of two (2) years of end-user experience with the banking software application to be supported
Technology project experience with knowledge of project plans and project management methodologies
Familiar with conversion processes and methodologies
Knowledge of application processes, design, construction, architecture and resulting business functionality
Basic understanding of client/server, internet, intranet, and mainframe systems
Ability to persuade and influence others on the best approach to take
Analytical skills
Effective oral and written communication skills
Self-starter to proactively deliver high quality service to clients
Ability to manage projects effectively to set objectives and prioritize multiple task
Demonstrated ability to collaborate as a team player
Banking experience perferred.Additional qualifications required for Level II:
Bachelor's degree in Computer Science, Information Technology, Computer Engineering, Management/Business/Computer Information Systems, or Business Administration (with emphasis in IT, analytics or business systems), or equivalent work experience in a related IT field
Minimum three (3) years of business software analyst experience
Project management experience
Conversion experience with bank data and system upgrades
Understanding of application integration
Understanding of database structures and database access methodologies
High energy with a "take charge and "make it happen" attitude able to work with little supervision
Proactive and goal-focused with the ability to work independently and achieve results
Strong analytical skills that produce results
Time management skills
Strong oral and written communication skills
Advanced knowledge of business requirements to be able to communicate effectively with business owners to identify needs
Business units have confidence in your ability to suggest the correct approach for their needs
Team player who shares knowledge
Displays advanced knowledge of application processes, design, construction, architecture and their impact on business functionality
Advanced banking experience preferred
Additional qualifications required for Level III:
Bachelor's degree in Computer Science, Information Technology, Computer Engineering, Management/Business/Computer Information Systems, or Business Administration (with emphasis in IT, analytics or business systems), or equivalent work experience in a related IT field
Minimum seven (7) years of business software analyst experience
Project management experience with strong leadership skills and the ability to estimate work time and deadlines
Able to lead a conversion effort by working with both business and technical sides
Comprehensive knowledge of application integration including how applications affect and depend on one another
Demonstrated ability to manage database structures and access protocols to provide reliable data to users upon request
Proactive and goal-focused with the ability to work independently and achieve results
Advanced analytical skills that produce results especially in a time sensitive situation
Advanced time management skills with the ability to work on multiple projects at the same time
Excellent oral and written communication skills with the ability to provide information to management
Subject matter expert of the application that allows advanced communication with the business owners and ability to identify their needs
Multiple business units have complete confidence in your ability to suggest and implement the correct approach for their needs
Team player who leads others to a common goal
Displays advanced knowledge of application processes, design, construction, architecture and their impact on business functionality, with the ability to review code and files when necessary
Over 7 years of banking experience preferred.
Additional qualifications required for Level IV:
Bachelor's degree in Computer Science, Information Technology, Computer Engineering, Management/Business/Computer Information Systems, or Business Administration (with emphasis in IT, analytics or busine
