Quality Assurance Manager-Food

NCI GROUP, INC • Sidney, OH • 1h ago

Job Description

The Quality Assurance Manager is responsible for leading and managing all aspects of the facility's quality programs to ensure products meet established standards, customer requirements, and regulatory expectations. This role partners closely with operations, engineering, and leadership teams to drive continuous improvement, reduce defects, and maintain a culture of quality excellence throughout the organization.

Lead the site's Quality Management System (QMS), ensuring compliance with company standards and applicable regulations

Develop, implement, and maintain quality procedures, policies, and documentation

Oversee inspection and testing processes to ensure product quality and consistency

Analyze quality data and metrics to identify trends, root causes, and improvement opportunities

Drive corrective and preventive actions (CAPA) to resolve quality issues and prevent recurrence

Partner with production and engineering teams to improve processes, reduce waste, and enhance product performance

Manage internal and external audits, including customer audits and regulatory inspections

Lead, coach, and develop the quality team, fostering a culture of accountability and continuous improvement

Ensure proper training and adherence to quality standards across all employees

Collaborate with suppliers to ensure incoming materials meet quality expectations

Report on key quality metrics to leadership and recommend strategic improvements

Qualifications

Bachelor's degree in Engineering, Quality, Manufacturing, or related field (or equivalent experience)

5+ years of experience in quality assurance within a manufacturing environment

2+ years of leadership or management experience

Strong knowledge of quality systems, methodologies, and tools (e.g., Six Sigma, Lean, SPC, root cause analysis)

Experience with ISO standards or similar quality frameworks preferred

Proven ability to lead cross-functional teams and influence outcomes

Strong analytical and problem-solving skills

Excellent communication, organizational, and leadership abilities

Proficiency in Microsoft Office and quality-related software systems

Ability to manage multiple priorities in a fast-paced environment

Primarily based in a manufacturing facility environment with exposure to noise, moving equipment, and varying temperatures

Regular walking of the production floor and interaction with operations teams

May require use of personal protective equipment (PPE) such as safety glasses, ear protection, and steel-toe boots

Occasional travel may be required for training, audits, or collaboration across sites

Combination of office and production floor work

Bachelor's degree in Engineering, Quality, Manufacturing, or related field (or equivalent experience)

5+ years of experience in quality assurance within a manufacturing environment

2+ years of leadership or management experience

Strong knowledge of quality systems, methodologies, and tools (e.g., Six Sigma, Lean, SPC, root cause analysis)

Experience with ISO standards or similar quality frameworks preferred

Proven ability to lead cross-functional teams and influence outcomes

Strong analytical and problem-solving skills

Excellent communication, organizational, and leadership abilities

Proficiency in Microsoft Office and quality-related software systems

Ability to manage multiple priorities in a fast-paced environment

Primarily based in a manufacturing facility environment with exposure to noise, moving equipment, and varying temperatures

Regular walking of the production floor and interaction with operations teams

May require use of persona

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