LOCAL VETERANS EMPLOYMENT REPRESENTATIVE

State of Arizona, DES HR • Payson, AZ • 2d ago

This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/7507869

Job Location:

Division of Employment and Rehabilitation Services (DERS) Workforce Solutions Administration (WSA) 216 East Highway 260, Payson, Arizona 85541

Posting Details:

Salary: \$23.1011/ hourly (\$48,050.28 annually)

Grade: 18

Closing Date: Open until sufficient resumes are received. Qualified Eligible Veterans/Qualified Disabled Veterans are encouraged to apply!

Job Summary:

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES, please visitdes.az.gov{target="_blank" rel="noopener"}; or click on the linkhere{target="_blank" rel="noopener"}to view Our DES video. Come join the DES Team!\ \ The Department of Economic Security, Division of Employment and Rehabilitation Services (DERS) strengthens Arizona communities by bridging and minimizing gaps to employment and independence.\ \ DES is seeking an experienced and highly motivated individual to join our team as a Local Veterans Employment Representative (LVER) with the Workforce Solutions Administration (WSA). This position is responsible for providing a wide range of employment & recruitment related services to engage, advise, prepare, and match job seekers with Arizona businesses and enable job seekers to get a job, maintain or strengthen current employment, or build a sustainable career; and assist Arizona businesses in meeting their workforce needs. This position acts as the voice of the business customer by supporting employment counselors and career advisors with an understanding of current and emerging workforce needs to effectively prepare and match job seekers with the business client\'s employment opportunities. Services are provided through 1:1 or group interactions and will include client-facing, virtual/digital, or telephonic means within Southern Arizona\'s rural counties, excluding Maricopa & Pima counties. This position will be required to utilize a business methodology that drives continuous improvement.

Job Duties:

Essential Duties and Responsibilities include but are not limited to:\ \ Perform outreach and case management functions such as: assessing skills, abilities, work history, employment barriers, and career interests; retention follow-up; developing employment plans; determining eligibility for services; providing information on Labor Market, In-Demand industries, and occupations; and identifying and coordinating with formal and informal resources to remove barriers, develop skills, and achieve employment.\ Employer Services: Provide a wide range of recruitment-related services to engage, assess, advise, and assist Arizona businesses in meeting their workforce needs utilizing on-site employer visits; providing information on Labor Market, In-Demand industries, and occupations.\ Record Keeping: Use databases to register, refer job seekers; enter job orders; document job seeker & employer relationship management; complete and maintain accurate records and reports for performance and reporting requirements in accordance with quality and quantity standards mandated by various laws, rules, and federal regulations.\ Customer Service: provide customer service, program information to job seekers, colleagues, and the business community; maintain positive working relationships with local partners, community organizers, and other agency personnel; resolve customer issues and complaints; and utilization of veteran priority of services (VPOS) for veteran clients (as applicable).

Knowledge, Skills & Abilities (KSAs):

Knowledge in:\ Effective recruitment, retention, and workforce development methodologies applicable to businesses.\ Social, cultural, and economic conditions that impact the populations and area(s) served.\ Special needs of minority groups and disadvantaged persons.\ Research, data gathering and interpretation, and problem-solving techniques.\ Event planning and management, including communication and collaboration with key partners.\ \ Skill in:\ Customer service, teamwork, collaboration, and interpersonal communication.\ Written and verbal communication, including public speaking and presenting.\ Adapting to changing circumstances, staff and clients needs, and work with interruptions.\ Proficiency with Microsoft Office, Google, database systems, and computers.\ \ Ability to:\ Learn & apply applicable Federal and State laws, regula

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