Branch Manager

KeyBank NA • Middleburg Heights, OH • 3h ago

Location:

6912 Pearl Road - Middleburg Heights, Ohio 44130

Job SummaryBe a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. The Branch Manager builds, coaches, develops, leads, and motivates a team that is capable of providing excellent client service in all interactions, analyzing clients' needs, and recommending financial solutions that help Key clients achieve confidence in their financial wellness and achieve their goals. The Branch Manager is accountable for branch operations and compliance by providing direction and guidance to branch team on operational/regulatory procedures, ensuring compliance with operational, security, audit procedures, and timely completion of branch operational tasks. The Branch Manager leads his/her team through consistent execution of the Branch Playbook to deliver on Branch Goals. The Branch Manager has a strong focus on acquiring and growing small business relationships and will serve as a market leader in the local community and/or designated business area. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them.Essential Functions

Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially

Engages in outside calling to small business clients in and around the community delivering the full depth and breadth of products and services Key offers; Develop centers of influence and networks in the community to identify prospective client referrals with a strong focus on Small Business

Accountable for growing the business through retention, expansion, and acquisition tactics, and for leading Branch team to success in attaining activity, behavior, and outcome expectations as well as achieving individual expectations.

Leads and develops the branch team, ensuring understanding of Key's products and services, Key's sales and service process and the competitive landscape, while instilling Key's vision and values with branch team

Facilitate strong partnerships within branch team and with line of business partners, focusing on client acquisition and deepening the relationship of current clients; effectively manage internal and external COIs

Responsible for managing, staffing, and scheduling all direct report work schedules within the branch, including recruiting/identifying talent, interviewing, selecting the branch team, and successfully onboarding and training new teammates - while ensuring appropriate area staffing coverage by deploying teammates to other branches as needed

Deliver a consistent, disciplined coaching and performance management process by observational coaching, joint sales calls, growth and development, utilization of training tools, all leveraging our culture of reward and recognition

Provide guidance and direction to branch team to ensure compliance of regulatory, security and internal controls, which includes timely completion of all branch operations tasks

Work on Saturdays as directed by management.

Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice

Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.

Education

High School Diploma , GED, or equivalent experience (required)

Bachelor's Degree (preferred)

Work Experience

Similar Jobs

Chief Information Security Officer

Keyfactor, Inc. • Independence, OH • 1h ago

Management & Administrative

About Keyfactor Our mission is to securely connect the world: humans, machines, and AI. Keyfactor is the leader in trust infrastructure for AI and machines, helping the world's largest enterprises and government agencies...

1h ago

Go to Apply

Customer Account Specialist - National Accts & Customer Support

FirstEnergy Corp • Akron, OH • 3h ago

Management & Administrative

JOB DESCRIPTION FirstEnergy We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger. FirstEnerg...

3h ago

Go to Apply

Vice President, Marketing Strategy and Operations

Hyland Software, Inc. • Westlake, OH • 3h ago

Management & Administrative

Vice President, Marketing Strategy and Operations Job ID 2026-14066 of Openings 1 Job Locations Remote - U.S. Category Marketing Salary Range Min Salary = USD $292,000.00/Yr.Max Salary = USD $327,000.00/Yr. Overview Vice...

3h ago

Go to Apply

Business Development and Industry Marketing Manager

Applied Industrial Technologies, Inc. • Cleveland, OH • 3h ago

Management & Administrative

SCOPE OF RESPONSIBILITY Design the strategy and drive the execution of target vertical market programs within the key strategically identified growth industries. Current focus industries includeFood & Beverage,aggreg...

3h ago

Go to Apply

National Account Manager

PARKER HANNIFIN CORPORATION • Lakewood, OH • 3h ago

Management & Administrative

Position Summary Position Summary Parker Hannifin's Filtration Group is seeking to hire an Account Manager responsible for maintaining/increasing sales volume and margin with existing and new accounts within the OEM chan...

3h ago

Go to Apply

Business Development and Industry Marketing Manager

Applied Industrial Technologies, Inc. • Cleveland, OH • 3h ago

Management & Administrative

3h ago

Go to Apply

Blood Collection Staff - Customer Service

American National Red Cross • Cleveland, OH • 3h ago

Management & Administrative

By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Wh...

3h ago

Go to Apply

Senior Marketing Consultant - Marketing Strategy & Planning

KeyBank NA • Cleveland, OH • 3h ago

Management & Administrative

Location: 4910 Tiedeman Road, Brooklyn Ohio About the Job: As part of the Marketing Strategy and Planning team within Key's Enterprise Marketing Organization, this position will report to the Marketing Manager aligned to...

3h ago

Go to Apply

In Home Sales Consultant

Refloor • Valley View, OH • 8h ago

Management & Administrative

In-Home Sales Consultant - No Experience Needed, We'll Train You! Ready to ditch the desk and get paid what you're actually worth? Join Refloor, the fastest-growing flooring company in America, where your personality, hu...

8h ago

Go to Apply

Technician II - Building Services

WesBanco Bank, Inc • Akron, OH • 8h ago

Management & Administrative

SUMMARY: Maintenance Technician II ensures the operational efficiency and safety of buildings, machinery, and equipment by performing preventative maintenance, troubleshooting, and repairs. Key duties include HVAC, plumb...

8h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)