Convention Services Manager

Crescent Hotels and Resorts • Syracuse, NY • 3h ago

Rate: $25 USD per hour

Description

We are looking for our next great team member to join us as a Convention Services Manager in our Sales department. We are committed to providing you with:

Highly competitive wages

An exceptional benefit plan for eligible associates & your family members

401K matching program for eligible associates

Flexible scheduling to allow you to focus on what is important to you

Discounts with our Crescent managed properties in North America for you & your family members

Additional hotel discounts with Marriott International brand hotels

Free Parking

Free Meal during your shift

Quarterly employee appreciation events to celebrate all your hard work!

Marriott Syracuse Downtown seeks Convention Services Manager to assist in the overall efficient operation of the Convention Services Department. Responsible for the efficient and professional coordination of any assigned convention or meeting group.

Here is what you will be doing each day as a Convention Services Manager:

Plan and conduct pre- and post-convention meetings with clients and respective departments.

Document tracking of group activity. Access and input data into a computer system to generate account history reports.

Communicate with sales, front office and reservations in order to coordinate and monitor guest room blocks and special reservation needs. Assign banquet/meeting rooms set up based on needs of clients, e.g., classroom, rounds. Review banquet associates' work to ensure accuracy. Monitor in house group activity providing assistance as needed such as organizing exhibit set up.

Establish rapport with and entertain meeting planners while promoting hotel facilities and services. Conduct walking site inspections throughout property.

Does this sound like you?

You possess a self-starting personality with an even disposition and can maintain a professional appearance and manner at all times. You can communicate well with guests and are willing to "pitch-in" and help co- workers with their job duties and be a team player. You have knowledge of lighting and sound equipment and usage. You are able to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. You understand & believe that every Crescent associate is a guest relations ambassador, every working minute of every day.

Convention Service Managers must have a flexible schedule and should be able to work a 47.5-hour workweek.

This position is also bonus eligible.

Starting rate of pay $25/hour but is negotiable based on experience

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Qualifications

Experience

Required

1-3 year: Experience working in the hospitality/events planning industry in sales and/or marketing.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Similar Jobs

Strategic/National Account Manager I/II

Excellus BlueCross BlueShield • De Witt, NY • 10h ago

Management & Administrative

Job Description: Summary: This position is primarily responsible for the overall management of strategic and national accounts. This includes but is not limited to acting as a strategic advisor to support clients in the...

10h ago

Go to Apply

Assistant Regulatory Compliance Officer

SUNY Upstate Medical University • Syracuse, NY • 14h ago

Management & Administrative

Job Summary: The Assistant Regulatory Compliance Officer will support the duties of the Regulatory Compliance Officer (RCO) in enforcing and providing guidance on compliance with pertinent fraud and abuse laws and regula...

14h ago

Go to Apply

Senior Associate Athletics, Chief Marketing Officer

Syracuse University • Syracuse, NY • 21h ago

Management & Administrative

Syracuse University Athletics is seeking a bold, innovative, and fan-centric leader to serve as Senior Associate Athletics Director, Chief Marketing Officer (CMO). Serving as a member of the Athletics Senior Leadership T...

21h ago

Go to Apply

Library Technician IV

Syracuse University • Syracuse, NY • 1d ago

Management & Administrative

The Acquisitions and Cataloging department at the Syracuse University Libraries is searching for a Library Technician. This position is primarily responsible for the tasks supporting the purchase of library collections m...

1d ago

Go to Apply

Compliance Administrative Assistant (28459)

Keith Titus Corp • Weedsport, NY • 1d ago

Management & Administrative

Salary Range $24.00 - $25.00 Hourly Position Type Full Time Job Shift Monday - Friday: 8:00am to 4:30pm Education Level High School Travel Percentage None Category Admin - Clerical Description Join our Page Trucking Team...

1d ago

Go to Apply

Market Asset Protection Manager

Cabela's • Auburn, NY • 1d ago

Management & Administrative

This role can be based out of Wheeling, WV or Hamburg, PA. POSITION SUMMARY: The Market Asset Protection Manager (MAPM) manages Asset Protection and Safety program activities in two or more store locations within the ass...

1d ago

Go to Apply

Key Account Manager

Danaher Corporation • Syracuse, NY • 2d ago

Management & Administrative

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Beckman Coulter Diagnostics, one of Danaher's ( https://danaher.com/our-bu...

2d ago

Go to Apply

Sales Manager

Vestis Services • Syracuse, NY • 2d ago

Management & Administrative

Meet Vestis®: For the People Who Make It All Work At Vestis®, we provide uniforms, workplace supplies, and professional cleaning that help businesses simplify their workday and keep their teams safe, confident, and focus...

2d ago

Go to Apply

Admissions Coordinator/Case Manager

Onondaga Community College • Syracuse, NY • 2d ago

Management & Administrative

Location: Syracuse, NY Category: Staff (CSEA, PA, MC) Job Type: Full Time - 12 Months Posted On: Tue Jun 30 2026 Job Description: BROAD FUNCTION As a vital member of the Admissions Team, the Admissions Coordinator/Case M...

2d ago

Go to Apply

Sales and Operations Management Trainee

Penske • Liverpool, NY • 4d ago

Management & Administrative

Position Summary: Take charge. Think fast. Move forward. As a Sales and Operations Management Trainee in our fast-paced environment, you will use your hard-earned degree to run a business and quickly solve problems for o...

4d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)