TREC - Manager VII - Information Technology Divisi

TEXAS REAL ESTATE COMMISSION • Austin, TX • 1h ago

Please paste the following URL into a browser to view the entire job posting on the CAPPS Careers page.https://erphcmprd.cpa.texas.gov/psp/candidateportal/EMPLOYEE/HRMS/c/HRSHRAMFL.HRSCGSEARCHFL.GBL?Page=HRSAPPJBPSTFLandAction=UandFOCUS=ApplicantandSiteId=1andJobOpeningId=100168andPostingSeq=1Agency InformationJOB VACANCY ANNOUNCEMENTProduct ManagerInformation Technology DivisionJob Posting Number:2606-12-ITDMonthly Salary:$7,716.00 - $10,384.00(Salary Commensurate with Experience)State Classification:Manager VIIClass No./ Group:U1606Location:Austin, TexasFLSA Status:ExemptWork Week:Monday-Friday, 40 hours/week (Flexible work schedule / Hybrid telecommuting)Travel:None Benefits of Working at TREC /TALCB Flexible work schedule Hybrid telecommuting Work-life balance 96 hours of accrued vacation a year 96 hours of accrued sick leave a year 10+ paid holidays every year Career advancement opportunities Free downtown parking Free comprehensive medical insurance for full-time employees, and the state pays 50% of premium cost for dependents Job Summary:The Product Manager owns the vision, evolution, and adoption of the licensing management system, driving it forward with urgency and purpose. This role demands a strong understanding of business needs and commitment to delivering clear, measurable value to internal business owners and license holders. The Product Manager works closely with business owners, executives, vendors, and technical partners. They serve as the bridge between operational teams and technology resources to turn strategy into action and ideas into results. Job Duties:Define the agency product vision, strategy and long-term roadmap aligned with agency goalsDevelop and execute program plans, including scope, schedules, testing and risk mitigation strategies, and resource allocationManage vendor relationship to ensure accountability and ongoing valuePrioritize initiatives and manage ticket backlog based on value, resources, and compliance considerations. Communicate progress, risks and opportunities to technical and non-technical stakeholdersUnderstand customer needs through research, data analysis and direct feedbackTranslate business goals and customer insights are into clear product requirementsCollaborate closely with IT, Business and Vendor organizationsServe as vendor contact, building strong working relationships while monitoring performance against KPILead after-action reviews following each deployment to assess outcomes, identify root causes of any issues Identify areas for improvement in product performance using metrics and user dataEnsure ongoing compliance with Data Privacy and privacy regulationsDrive product adoption through effective communication, training support, release notes and change management Minimum Qualifications:Graduation from an accredited four-year college or university with coursework in computer science, computer information systems, management information systems, or a related field. An equivalent combination of education and experience may be substituted for the degree on a year-for-year basis.Minimum 3 years experience as product manager.Proficiency with product or project management tools such as Jira, Azure DevOps, Confluence or similar Preferred Qualifications:5+ years of managing projects from concept to deployment3+ years of managing vendor relationshipsExperience working with configurable, workflow-driven business process management or licensing systems such as Accela, OpenGov, or Tyler TechnologiesIn-depth understanding of broad business operations, processes Experience with analytics or reporting tools such as SQL, Tableau, Power BI or similarWorking knowledge of data privacy regulations including PCI, data sensitivity, etc Knowledge, Skills, and Abilities:Ability to translate complex technical concepts to clear agency value for diverse audiencesStrong written and verbal communication skills and active listing with ability to tailor messaging to technical and non-technical audiencesStrong analytical and problem-solving abilities using data-driven decision-making approachAbility to prioritize initiatives and manage competing demands and operate effectively in fast-moving ambiguous environmentSkill in leveraging AI tools to improve efficiency and productivityAbility to use appropriate interpersonal styles and communication methods to develop effective and strategic relationships among diverse groups of people within and outside of organizationAbility to lead organizational change and drive technology adoptionAbility to be self-directive, understanding how to prioritize among conflicting tasksIdentify and manage product dependencies, including technical, vendor, and between divisions to support effective delivery.Ability to gain consensus across nonreporting relationshipsSkill in organization and long-range and short-range planning. Skill in providing excellent customer service. Environmental and Physical Conditions:Normal office work environment, mostly sedentary in nature. Involves speaking to groups of people. May involve walking; standing; remaining stationary for long periods of time; pulling and pushing; kneeling, stooping, and bending; and safely lifting and carrying items weighing up to 30 pounds. Work involves extensive phone usage and repetitive hand/wrist/finger motions while using the computer. How To Apply:To apply for this position, complete an on-line application either through the TREC CAPPS Applicant Career Section or through Work In Texas (WIT). All resumes must contain complete job histories, which include job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Applications will not be considered until all required documentation is received by TREC/TALCB.For

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