Account Manager, Inside Sales Quill (B2B)

Staples • Lincolnshire, IL • 2h ago

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies.

Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding.

From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. We are hiring an Account Manager, Inside Sales (B2B) to grow and manage a portfolio of active business customers. In this role, you'll focus on expanding customer spend, introducing new product categories, and strengthening long-term relationships.

You'll manage an established book of business and be responsible for identifying opportunities to increase share of wallet across categories like office supplies, breakroom, print, promotional products, furniture, and technology.

This is a great opportunity for both early-career candidates, those with transferrable skills looking to shift into a sales role and experienced account managers who thrive in a fast-paced, performance-driven environment.

Note : This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays.

$22.75/hour - $27.00/hour, plus incentive opportunity

What You'll Be Doing:

Manage and grow a book of active business customers

Serve as the primary point of contact and build long-term relationships

Make outbound calls to drive repeat business and uncover new sales opportunities

Identify cross-sell and upsell opportunities across multiple product categories

Analyze customer purchasing behavior to recommend tailored solutions

Manage a consistent sales pipeline and meet daily/weekly productivity targets

Partner with internal teams to deliver a seamless customer experience

Educate customers on product offerings, pricing, and consolidation opportunities

What you bring to the table:

Strong communication skills (phone + written)

Ability to build relationships and influence buying decisions

Comfortable making outbound calls in a metrics-driven environment

Strong time management and organization skills

Ability to identify, develop, and close sales opportunities

Adaptability in a fast-paced, evolving environment

High level of professionalism and integrity

What's needed - Basic Qualifications

Associate or bachelor's degree, or equivalent work experience

Strong communication and interpersonal skills

Ability to work onsite at our Lincolnshire, IL location at least 4 days per week

What's needed - Preferred Qualifications

1+ year of experience in sales, customer service, retail sales, or another customer-facing role

Experience managing accounts or building client relationships is a plus

Exposure to B2B sales environments preferred

We Offer:

Inclusive culture with associate-led Business Resource Groups

112 Hours of PTO + 7 observed holidays + 1 floating holiday

Discounts, 401(k) match, wellness programs, and more!

The salary range represents the expected compensation for this role at the time of posting. ?The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity.???Some roles may also be eligible for overtime pay, in accordance with federal and state requirements.??

Staples is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

For individuals with disabilities that need additional assistance at any point in the process, please call 1-888-490-4747 for more information.

Staples

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