Back to Jobs search

BMV Customer Service Representative

State of Indiana • Bloomington, IN • 14h ago

Date Posted: Jul 2, 2026

Requisition ID: 480179

Location:

Bloomington, IN, US, 47403

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Bureau of Motor Vehicles (BMV):

The Indiana Bureau of Motor Vehicles has been named one of Indiana's 2023 Top Workplaces by its employees.

Our mission is to serve all Hoosiers by providing best-in-class driver and vehicle services in a timely and accurate manner while ensuring security and transparency. The BMV team works throughout the state of Indiana and is dedicated to fostering an environment where we:

Invest in our employees

Engage our customers

Provide sustainable systems

Embrace product innovation

Role Overview :

Customer Service Representatives are the frontline contact for the Bureau of Motor Vehicles. You will provide timely and accurate customer service utilizing good communication skills, computer skills, and on-the-job training. You will assist Hoosiers with a broad scope of BMV needs.

This position will serve at the Bloomington, Indiana, BMV branch office. Branch hours are:

Sunday: Closed

Monday: Closed

Tuesday: 9:00 am - 6:30 pm

Wednesday: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Saturday: 9:00 am - 12:30 pm

Salary:

The salary for this position traditionally starts at $29,588.00 but may be commensurate with education and work experience. Use our Compensation Calculator (https://in.accessgov.com/spd/Forms/Page/spd/compensation-calculator/0) to view the total compensation package.

A Day in the Life:

The essential functions of this role are as follows:

Use your job knowledge to conduct customer transactions

Answer customer's questions and provide guidance

Assist with the daily opening and closing of the branch

Check transactions to ensure accuracy, timeliness, and proper accounting

Work with leadership to resolve escalated customer concerns and system problems

File applications as completed throughout the day

The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

What You'll Need for Success:

Individuals in this role should minimally be able to articulate or demonstrate the following:

Top-notch communication skills.

A high level of critical thinking and the ability to troubleshoot.

Ability to process cash and card transactions.

Ability to travel up to 20 percent of the time to branch. locations, training, or branch-related community activities.

A degree is not required. However, a High School Diploma or High School Equivalent (HSE) and customer service experience applying the outlined knowledge, skills, and abilities in a similar role may be considered.

Individuals should have the ability to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports:

This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

Three (3) medical plan options (including RX coverage) as well as vision and dental plans

Wellness Rewards Program: Complete wellness activities to earn gift card rewards

Health savings account, which includes bi-weekly state contribution

Deferred compensation 457(b) account (similar to 401(k) plan) with employer match

Two (2) fully-funded pension plan options

A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:

150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers

Up to 15 hours of paid community service leave

Combined 180 hours of paid vacation, personal, and sick leave time off

12 paid holidays, 14 on election years

Education Reimbursement Program

Group life insurance

Referral Bonus program

Employee assistance program that allows for covered behavioral health visits

Qualified employer for the Public Service Loan Forgiveness Program

Free Parking for most positions

Free LinkedIn Learning access

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.

Current Employee? Click here (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte_company=indianaoff) to apply.

Similar Jobs

Clerical Assistant - Child Services

State of Indiana • Spencer, IN • 1d ago

Management & Administrative

Clerical Assistant - Child Services Date Posted: Jun 30, 2026 Requisition ID: 479868 Location: Spencer, IN, US, 47460 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest emp...

1d ago

Go to Apply

BMV Customer Service Representative 2

State of Indiana • Bloomington, IN • 5d ago

Management & Administrative

BMV Customer Service Representative 2 Date Posted: Jun 26, 2026 Requisition ID: 479739 Location: Bloomington, IN, US, 47403 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the large...

5d ago

Go to Apply

Foster Care Case Manager

State of Indiana • Bloomfield, IN • 6d ago

Management & Administrative

Foster Care Case Manager Date Posted: Jun 25, 2026 Requisition ID: 479892 Location: Bloomfield, IN, US, 47424 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers i...

6d ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Bedford, IN • 1w ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

1w ago

Go to Apply

State Eligibility Consultant

State of Indiana • Bloomington, IN • 1w ago

Management & Administrative

State Eligibility Consultant Date Posted: Jun 23, 2026 Requisition ID: 478398 Location: Bloomington, IN, US, 47403 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employ...

1w ago

Go to Apply

Seasonal, Operations Administrative Assistant (Part Time)

H&R Block • Bloomington, IN • 2w ago

Management & Administrative

About the Role Provide essential administrative and operational support across one or more districts, helping drive smooth, efficient day-to-day office operations. Partner closely with District Operations Coordinator (DO...

2w ago

Go to Apply

Childcare Licensing Consultant

State of Indiana • Bloomington, IN • 2w ago

Management & Administrative

Childcare Licensing Consultant Date Posted: Jun 15, 2026 Requisition ID: 479153 Location: Bloomington, IN, US, 47404 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest empl...

2w ago

Go to Apply

Child Services Assistant

State of Indiana • Bloomington, IN • 2w ago

Management & Administrative

Child Services Assistant Date Posted: Jun 15, 2026 Requisition ID: 478881 Location: Bloomington, IN, US, 47403 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers...

2w ago

Go to Apply

Product Marketing Manager 2

Cook Medical • Bloomington, IN • 2w ago

Management & Administrative

Why Join Us Cook Medical is a global leader in innovative medical devices dedicated to improving patient outcomes. Join our team and contribute to healthcare solutions that make a difference worldwide. Overview Product m...

2w ago

Go to Apply

Family Case Manager

State of Indiana • Bloomfield, IN • 4w ago

Management & Administrative

Family Case Manager Date Posted: Jun 4, 2026 Requisition ID: 478819 Location: Bloomfield, IN, US, 47424 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the...

4w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)