Security Operations Manager / Information Technologist III/S

Michigan State University • East Lansing, MI • 7h ago

Working/Functional Title

Security Operations Manager

Position Summary

As part of the Information Security Office and reporting to the Chief Information Security Officer (CISO), the Security Operations Manager provides supervisory and technical leadership for the Security Operations (SecOps) team. This role is responsible for the day-to-day management and execution of operational cybersecurity services aligned to the NIST Cybersecurity Framework (CSF) 2.0, with emphasis on detection, response, and protection activities.

The position combines hands-on technical oversight with staff supervision, operational coordination, and continuous service improvement, ensuring security operations are effective, reliable, and responsive to institutional needs.

Note: This position is hybrid and requires at least 2 days of work on campus.

Coordinate and oversee security monitoring, alert triage, and threat detection activities

Ensure consistent execution of incident response procedures, including escalation, documentation, and after-action follow-up

Manage operational aspects of vulnerability identification, analysis, and remediation coordination

Oversee daily operation and health of security technologies (e.g., SIEM, endpoint protection, network security, email security)

Translate assignments into clear operational tasks, procedures, and expectations for staff

Directly supervise Security Operations staff, including work assignment, prioritization, and performance feedback

Provide technical guidance, mentoring, and coaching to support staff development

Support onboarding, training, and skill development aligned with operational needs

Contribute to staffing plans, workload balancing, and coverage planning

Ensure all operational work is logged, prioritized, and updated in the Information Technology Service Management system.

Develop, maintain and improve documented runbooks, procedures, and playbooks for security operations

Identify operational gaps, recurring issues, and improvement opportunities

Participate in service maturity discussions and help move services toward repeatable and well-defined practices

Support audits, assessments, and reviews by providing operational input and evidence

Work closely with other Information Security teams (Governance, Risk, and Compliance, Access Management, Security Engineering, and Incident Response) to support coordinated outcomes

Partner with central and federated IT units to resolve incidents and operational security issues

Communicate operational risks, trends, and incidents clearly to management and stakeholders

Michigan State University (MSU) is ranked #29 among public universities and #64 overall in U.S. News & World Report's America's Best Colleges 2026. Located in East Lansing, three miles east of the state's capital, the MSU community includes more than 12,000 faculty, academic, and support staff, as well as over 51,000 students. MSU offers an extensive benefits package to its employees, including health care, prescription, and dental coverage, and a base retirement program with a University matching contribution, as well as basic life insurance. In addition, MSU offers educational benefits, including a course fee courtesy program and educational assistance.

MSU Information Technology provides the primary leadership for strategic, financial, and policy initiatives affecting information technology (IT) across MSU. MSU IT offers technology resources that support MSU's mission of providing education, conducting research, and advancing engagement.

Minimum Requirements

Knowledge equivalent to that which normally would be acquired by completing a four-year college degree; with coursework in an information technology specialization related to the area of employment; and five to eight years of related and progressively more responsible or expansive work experience in an information technology area related to the duties to be performed, including experience overseeing large, complex or critical information technology projects; or an equivalent combination of education and experience.

Desired Qualifications

Demonstrated experience in cybersecurity operations, incident response, or security monitoring

Experience supervising staff or leading technical work in an operational IT environment

Experience in a higher education or similarly distributed IT environment

Familiarity with enterprise security tools such as SIEM, EDR/XDR, firewalls, and vulnerability scanning platforms

Experience improving or formalizing operational processes and documentation

Working knowledge of the NIST Cybersecurity Framework, particularly operational control areas

Ability to balance technical work, staff supervision, and service coordination

Relevant security certifications (e.g., CISSP, GCIH, GCED, or equivalent)

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Required Application Materials

Resume and cover letter

Special Instructions

Please provide three professional references who are knowledgeable of your work.

Work Hours

STANDARD 8-5

Website

https://tech.msu.edu

Remote Work Statement

MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.

Bidding eligibility ends July 7, 2026 at 11:55 P.M.

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